Colombia Service

Angelic Caballero

***** ******** *** *** **

Downey, CA 90241

424-***-****

A position allowing me caballero.to apply the angie2021@Objective skills ! and knowledge gmail.com I have acquired from ! my ! education and employment so I can Skills help the company reach their goals.

• Excellent Verbal and written com-

munications

• Respond to customer queries or

complaints in a professional manner

• Excellent costumer service

• Time management and strong sense

of urgency

• Strong organizational skills

• Computer Literate

• Bilingual Spanish

• Proficiency in Microsoft word, Excel

and Powerpoint

• Excellent attendance at school and

at work

• Responsible

• Empathy

• Honest and friendly employee

Experience

H&R Block Downey, CA

Costumer service profesional

2020 - ! 2021

• Welcomed clients in a friendly

manner and listened them carefully

to identified their needs.

• Made appointments for different lo-

cations and answered Client’s ques-

tions and concerns.

• Called clients to remembered ap-

pointments and made notes to kept

my coworkers updated.

• Sent emails and messages for

clients.

• Maintained office clean and Disin-

fected in all the areas before and af-

ter clients visited.

• Proceeded client’s payments and

handled cash register operations.

• Worked with different computer pro-

grams.

• Answered high volumes of calls.

• Filed and kept documents orga-

nized.

Education !

Colegio Nuestra Señora Del Carmen (HIGH SCHOOL)

Barranquilla/Colombia

Universidad Del Atlantico (BACHELOR’S DEGREE IN BUSINESS ADMINISTRATION)

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