Modified existing software to correct errors and optimize
efficiency
Implemented new features per client requests
Designed new schemas for proprietary database software Authored numerous guides and documentation for internal development processes and software tools
Troubleshot client issues and either proposed or implemented fixes
Assisted in new account on-boarding
Oversaw all support team responsibilities while developing new team members
Revamped support processes to better handle increasing support requests
Deployed and integrated new software tools for support team Formalized product inventory management and shipping system
SOFTWARE DEVELOPER / CLIENT SERVICES
ShortTrack 2020 - Present
SUPPORT TECHNICIAN
Medtelligent 2017 – 2019
MATIAS GARCIA
Student TA, Intro to Computer Science
Lab Tech manager
JR Student Mentor, Software Engineering
VP Society of Hispanic Professional Engineers
IOWA STATE UNIVERSITY 2014 - 2016
Software Engineering
WILBUR WRIGHT COLLEGE 2019 - 2020
S O F T W A R E D E V E L O P E R
PERSONAL GET IN CONTACT
PROFILE
AREAS OF EXPERTISE
OTHER SKILLS
WORK EXPERIENCE
EDUCATION HISTORY
A software developer with a
background in client
services. Intuitive, curious,
and never afraid of a
challenge. Whether working
with clients or implementing
software, will always see a
task to its end.
Clojure/ClojureScript
HTML/CSS/JS
Java, Ruby, PHP and
Python experience
Windows Technical Support
Excel Scripts/typescript
Analyze complex technical
information
Clearly and confidently
communicate with clients
and team members
Excellent problem solver
Fast learner
adl7og@r.postjobfree.com
2+ years of professional software development experience Expert level proficiency in Multithreaded C++
Familiarity with financial trading firms