Pharmacy Technician Translator

Kenneth Hicks

*** **** ** ****: 515-***-****

West Des Moines, IA 50265 Email: **********@*****.***

PROFESSIONAL EXPERIENCE

Walgreens Company

Sr. Certified Pharmacy Technician 2012-2021

Oversaw inventory and data management activities in support of pharmacy operations and provided direct customer assistance to medical staff and patients. Included filling, preparing, and dispensing prescriptions plus entering in data system; counts, packaged and labeled unit doses for inspection. Assisted pharmacists with daily routine plus supervised and trained junior technicians. Ordered medications from wholesalers, transported inter-store medication, managed cash register and maintained organized work area. Certified National Pharmacy Technician, certified to give immunizations and provided Covid-19 testing. Translator for Spanish (fluent), Bosnian/German/ASL (capable) for customers and store.

Salesperson 2007-2021

Responsible for providing unmatched level of high customer service to all clients, guests and vendors in and on premises. Helped customers locate items and answered questions. Check merchandise for purchase and handle transactions, stock shelves and kept store clean.

M & M Sales 1997-2005

Warehouse Supervisor

Responsible for ensuring the proper level of parts inventory at all times. Ordering special parts and replacement machines. Kept detailed records of all serial numbers and parts list. Assembled paperwork and materials for technicians.

Norwest Bank 1995-1996

Corporate Travel Clerk

Responsible for all corporate employees travel arrangements with FAA guidelines.

CERTIFICATIONS/EDUCATION

National Pharmacy Technician 2012-current

Red Cross CPR certified 2021

Hamilton College Travel Professional Degree 1995-1997

3 years Spanish courses

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