Analyst Writer
Resume:
SENIOR PROGRAM ANALYST
PARTNER ENGAGEMENT OFFICER / LEAD EDITOR
National Geospatial-Intelligence Agency (NGA) / Executive Services- Corporate Operations, Saint Louis, MO / Nov 2016 - Mar 2020 COMMAND GROUP LIAISON
National Geospatial-Intelligence Agency (NGA) / Office of the Executive Secretariat, Saint Louis, MO / Aug 2015 - Nov 2016 PROFESSIONAL EXPERIENCE
Created and edited proposal and deliverable documents for government and commercial customers.
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Evaluated software/dashboard user interface, analytics, and experience. Developed 200+ page user guide/training manual.
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Performed competitive intelligence and open source research on multiple topics - including mobile phone technology, IoT, emergency response, healthcare tracing, demographics, and more.
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Created use case scenarios for geospatial maritime traffic solution for a major government customer.
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Interacted with customers and partners at all levels across government, international organizations, and private industry; within the United States and internationally.
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Led NGA creation and editing of the Director of National Intelligence (DNI) Weekly Activities Report with the NGA Director's voice and priorities. Performed in depth research in response to DNI inquiries. NGA distributes the Weekly Activities Report to the DNI, Intelligence and DoD leadership, and several thousand leaders across DoD and the Intelligence Community.
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Guided editors, writers, content creators, and agency subject matter experts across NGA in crafting narratives illustrating consequence, clarity, and context; reworking and editing to communicate technical and mission achievements.
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Decreased review time by the Director's staff from 8 hours to a short read-through. Increased senior staff productivity while allowing the NGA Director to more effectively communicate agency activities and needs.
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Active member of the NGA Pride Council from 2016-2020. Arranged events and activities, ensuring agency policies represented the NGA LGBTQ+ community. Attended IC-wide Pride events and meetings to build an inclusive and proactive culture.
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• Represented NGA organizational priorities to agency leadership adl7ne@r.postjobfree.com
3946 Oleatha Avenue, Saint L
ouis, MO, 63116
UNIVERSITY OF MISSOURI
GPA: 4.0
Columbia, MO
Masters Information Science and
Learning Technologies (Library
Science) (Dec 2006)
LINDENWOOD UNIVERSITY
GPA: 4.0
St. Charles, MO
Bachelor of Arts (B.A.)
Communications (Dec 2003)
EDUCATION
Research
Editing / Writing
Critical Thinking and Analysis
Content Management
Emotional Intelligence
ADDITIONAL SKILLS
National Incident Management
System (NIMS)-100, 200, 700, 800
National Open Source
Certification
GEOINT Professional Certification
- Fundamentals (GPC-F)
LICENSES AND
CERTIFICATIONS
S H A N N O N S O F I A N
COMMUNICATIONS TEAM LEAD
National Geospatial-Intelligence Agency (NGA) / Content Management Office, Saint Louis, MO / Apr 2013 - Aug 2015 SENIOR RESEARCH ANALYST / OPEN SOURCE PRODUCTION
MANAGER
National Geospatial-Intelligence Agency / Office of Research, Saint Louis, MO / Jun 2007 - Apr 2013
through forums, written communications, face to face meetings, email, and briefings.
Served as subject matter expert for Source and Technology Directorates' interests in senior NGA decision-making venues on issues impacting operational and administrative processes, budget, personnel, policies, strategic vision, and planning.
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Developed short- and long-term communication goals, strategies, deliverables, and performance metrics. Strengthened content in technical proposals, manuals, and data requirement documentation.
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Established and managed outreach budget and schedule; wrote, edited, and presented briefings; collected feedback, and presented after- action reports with recommendations on content management, processes, acquisitions, and services.
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Performing Technical Writer function, documented production processes for all NGA Aeronautical and Maritime products, identified content gaps, and recommended solutions to better fill customer needs. Interviewed military and civilian subject matter experts to understand workflows and highly technical information, creating both written and flowchart/diagram illustrations of production and business processes.
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Competitively selected for IARPA (Intelligence Advanced Research Projects Activity) program evaluating new tools and methods of extraction, translation, mining, analysis, and dissemination of data for intelligence activities.
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As Jira administrator for Map of the World program, created business rules, designed feedback response processes, and produced reports identifying critical requirements.
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Performed in-depth geospatial and open source research towards humanitarian, defense, environmental, and intelligence missions. Leveraged social networking tools, geospatial programs, hard-copy maps and documents, and proprietary databases.
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Collected, organized, synthesized, and summarized open source intelligence data from multiple sources. Crafted analytical products and briefings to provide both greater understanding of intelligence priorities and actionable information to decision makers.
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Developed and managed Jira production tracking process for all of NGA's open source functions, including business rules, decisions, and research interviews for open source analysis requests.
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Received peer, team, and agency-level awards for contributions to counter-intelligence, counter-terrorism, and counter-
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ALL SOURCE INTELLIGENCE ANALYST
Federal Bureau of Investigation( on rotation from NGA) / Joint Terrorism Task Force, Saint Louis, MO / Jul 2010 - Jul 2012 proliferation. Awards included Regional Analyst of the Year, Hurricane Support, and multiple Meritorious Unit Awards. Performed all source analysis using deep web research, intelligence records, financial reports, link analysis, video, and interviews to investigate potential and ongoing terror threats. Crafted evidence-based intelligence reports following writing and editorial formats specific to reporting requirements.
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Used geospatial analysis to identify and map locations of interest to the Joint Terrorism Task Force and presented findings to special agents across multiple FBI organizations.
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Prepared witnesses for federal grand jury testimony. Performed remote and in-person surveillance and collected evidence for further analysis.
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Identified and located several suspects involved with an armored truck robbery valued at over $6 million.
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Worked with a variety of partners across the Justice Department, Department of Defense, local law enforcement, advocacy groups, religious and charity organizations, and more to create holistic and thorough investigative approaches.
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