Receptionist Coordinator

Lori L. Lutes

**** **** ***** **********, ** ****1 - 513-***-**** – ****.*.*****@*****.***

Objective

EXPERIENCE

I would love to have a career that not only helps me grow as an employee but also as a person.

Billing Department

Macy’s Credit Service Center

October 2019 to Present

I work on American Express credit card disputes.

Sr. Customer Service Advisor

Worldpay

January 2018-October 2019

I help merchants with any questions they have on their billing statements and any questions on their accounts.

Verification Specialist

Selection.com

November 2016 – October 2017

I verified the education and employment history of possible candidates for jobs.

Call Center environment received incoming and made outgoing calls.

Collector

Navient Corporation

April 2016 – November 2016

I collected on student loans.

I skiptraced to find any and all information on borrowers.

Make daily phone calls to borrowers and their family, friends and

Neighbors.

Assist Manager

Xscape Movie Theater

March 2015 – April 2016

I am responsible for all opening and closing procedures.

Counting all monies and making deposits

Counting inventory nightly.

Responsible for hiring team members

Training All Employees

Projection

Office Coordinator

Cintas Corporation

October 2014,-March 2015

I am responsible for all billing and invoicing.

I schedule all work for our Employees and Customers.

I answer phones.

I perform daily office functions.

Receptionist/Print, Copy, Mail Room

Ricoh Management Service, West Chester, OH

May-2014 – October 2014

I work at an offsite location. I work at the United HealthCare Group.

I work on a multiline switchboard forwarding all calls and answering questions. Greeting all guests that come in and direct them to the appropriate conference rooms. I also booked the conference rooms and ordered breakfast and lunch for them.

I also was responsible for sorting and delivering mail. Making copies as needed. Also faxing and emailing services.

Reservations Agent

Delta Airlines, Cincinnati, OH

March 2013 – May 2014

After extensive training, I was responsible for making and confirming reservations. Also during delays and cancellations I also had to make reservations at hotels and rental car places. I also processed all payments and refunds. This position was in a call center environment.

Education

High School Diploma

Colerain High School, Cincinnati, OH

May 1984

I also attended the Vocational School and obtained a certificate of completion for the Office Education Program.

Interests

I enjoy watching all sports and I attend church on a regular basis.

References

References are available on request.

Contact this candidate