** ******** **** - ** ******* ****

** ******** **** - ** ***** 2020

** ******

TUMELO JOYCE MOREMEDI

House no.10152, Sione Village, Atamelang, 2732

084******* adl7k3@r.postjobfree.com

CAREER OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills and ability to work well with people.To be knowledgeable,competent and responsible individual who can perform her duties effectively and ambitiously.

PERSONAL PROFILE

Identity Number : 950**********

Date Of Birth : 06/June/1995

Marital Status : Single

Gender : Female

Population group : African

Nationality : South African

State of Health : Good

Driving Licence : None

EXPERIENCE

Standard Bank Insurance Brokers

Junior MIS Analyst

• Basic coding through SAS to extract raw data from SAS • Creating, Analysing and publishing campaign stats reports for sales management. • Extracting raw data from QlikView and Power BI • Updating sales dashboard • Creating and registering campaigns for the sales department to ensure that leads are generated, with a goal of increasing sales and maximising profits • Making amendments on campaigns

• Performing data reconciliation using excel functions • Created SharePoint for the contact centre to ensure compliance with POPI regulation • Updating planner to ensure that feedback is provided for late tasks allocated.

Standard Bank Insurance Brokers

Customer Servicing Consultant

• Responding to funeral and credit life related calls from clients. •Recording client's queries. •Directing clients to relevant insurance department.

LEARNERSHIP

FETC NQF Level 4 Short Term Insurance(SAQA 49929)

Basic Principles of Insurance

Product Knowledge

Customer Experience

EDUCATION

North West University-Pukke

Bcom in Chartered Accountancy

Majored in Accounting,Auditing,Taxation

2016

Mogawane Commercial High School

National Senior Certificate-Matric

70-79%

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TUMELO JOYCE MOREMEDI

2013

SKILLS

Computer literate(Ms Word,Ms Excel, Outlook,SharePoint,Planner) System Knowledge (SAP CRM,SAS,Pastel Accounting,Qlikview) Analytical

Team player and work well independently

Good communication skills

Interpersonal skills

Deadline driven

QUALIFICATIONS & CERTIFICATES

Bcom in Accounting Degree

Pastel Accounting

RE 5 Regulatory Examination

Matric

FETC NQF Level 4 Short Term Insurance

LANGUAGE PROFICIENCY

Speak,Read and Write :

English : Good

Setswana : Good

REFERENCE

Lentswe Pooe - "Standard Bank Insurance Brokers"

Campaign Execution Manager

adl7k3@r.postjobfree.com

071*******

Refilwe Pinky Phiri - "Standard Bank Insurance Brokers" Learning & Development Manager

refilwe.adl7k3@r.postjobfree.com

079*******/011*******

Ms E.S Mophulane - "Barolong Tribal Authority"

Admin Clerk

073*******/018*******

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