Bridgeton, Mo. ***** *********@*****.*** 636-***-**** (Cell)
PROFESSIONAL EXPERIENCE:
AMI Metals INC. St. Louis, MO July 2017-March 2019 Shipping Coordinator
● Ship all metal orders out of the MO facility for all local and international orders
● Communicate with all contracts and sales people to ensure proper shipping techniques
● Electronically processed inventory control records
● Run Bill of Ladings for each order along with test documents required by the customer
● Use web based systems such as UPS / FedEx / Simplified Logistics and local carriers to ship all orders
● Reconciled and tracked daily Shipments
Contract Administrator June 2007- July 2017
● Coordinate, monitor, ad prepare financial forecast of orders and revenue of 10 contracts; financial portfolio of $12M.
● Analyze forecast budget plans staffing levels, and supplier procurements to ensure accurate financial forecasts.
● Entering buy requests, Orders, and Purchase Orders
● Quoting customers prices for individual pieces or bundles of equipment
● Assisting customer via email, fax, or phone
● Keeping accurate files of all transactions
● Running daily and weekly reports to check status of open orders and buy requests
● Monitored cost and schedule variances on weekly basis
● Mentored peers in daily activities and use of various system tools
● Back up manager for co-workers when needed
● Built strong customer relations though personal interactions Mercy Medical Group Feb 2002 – May 2003
Customer Service Representative/ Refund Specialist
● Researched status of payments and billings patients
● Processed credits when necessary
● Balanced and reconciled bank statements daily
● Ran daily and weekly reports against patient accounts
● Heavy phone interaction with external and internal customers Arch Communications March 1997- Feb 2002
Inventory Specialist / Programmer / Customer Service Representatives
● Reconciled inventory and conducted inventory counts
● Usage of UPS/FEDEX machines for shipping packages
● Inspected shipments for damage control; when damage was evident worked with providers to rectify the situation
● Ordered new material and equipment for providers
● Heavy phone integrations with external and internal customers
● Programmed and reprogrammed cell phones and pager for external and internal customers
● Daily computer interface, with numerous software applications and systems
● Conducted Monthly meetings with service representatives to ensure products were up to date
● Kept customers files up to date
OTHER DATA
Honors/Activities:
● Subject Matter Experts (SME) for AMI Metals INC Cost Systems
● Received recognition for accuracy of order forecasting from the Quality department (Aug 2010)
● Received recognition for volume and timeliness of order forecasting from the Quality department (Jan 2012)
● Received an award for being team player (2014)
● Received an award for being $600,000 a month early in my career (2015)