Alvin Fitzgerald

Network Engineer

Professional Summary

18+ years of cutting edge and results-oriented experience coordinating and directing network projects from design, implementation, DNS, DHCP, IP management, development, circuit testing, and execution.

Combine expertise in strategic planning, quality control, and organizational leadership with strong qualification in team management and development.

Proven track record in delivering exceptional results by implementing innovative & strategic solutions.

Very effective in providing roadmaps and architecture diagrams

Excellent experience in secure enterprise and service provider network architecture design and implementation, large-scale WAN and data center network design, network architecting, network strategy and architecture evolution planning, network engineering, network security engineering

Excellent experience in performing a detailed network and security assessment and developed a new high-level service provider network architecture to include multiple active Data Centers and external/internal security perimeters.

Extensive experience successfully project managing voice and data network implementations, migrations including construction of facilities, data centers and company relocations within the metropolitan area and internationally.

Projects included writing and submitting requests for Proposal, project plans, Scopes of Work, infrastructure design reviews, resource allocation, proof of theory, presentation of solutions and all project related documentation.

Expert in designing the architecture using vendor neutral diagrams

Assist the client in selecting vendor products and then designed the architecture based upon required specifications

Excellent experience in product evaluations, product testing, and certify that the product complies with FM standards during the product selection process

Outstanding interpersonal and communications skills, quickly build rapport with customers, associates, vendors, and senior management. Skilled network tester; able to direct multiple tasks effectively and master innovative technologies and tools.

Professional Experience

CACI/USCIS June 2017- Sept- 2018

Bethesda, MD

Network Engineer

Working in a multi Data center environment. F5 loadbalancers 6500 cisco switches as well as 7000/5000 Nexus switches, also troubleshooting and monitoring AP’s and wireless controllers.

Working also with VPN and Firewalls access-list etc Cisco ASA and Checkpoints.

Working with Riverbed traffic shapers. Building more knowledge and experience with NSX/FlexPods with VMware. Also working with Infoblox for creating Host records etc.

Work with Polycom VTC troubleshooting video/voice issues.

Participate in conference calls to troubleshoot server connectivity with users with the use of ICMP tools. Also SSH/Putty to various devices in network to collect log data and protocol statuses.

Working with ISP’s for troubleshooting circuits also One-Net for VPN Blocking/unblocking after a CR’s are submitted.

Monitored Networks using netcool,Netview,Remedy,Solarwinds

Fannie Mae/AT&T April 2014 to May 2016

Reston, VA

Network Engineer III

Perform on a Multi- Data Center Network and maintaining a high-level SLA requirement.

Working with F5 loadbalancers with Local traffic monitoring .cisco 6500 series switches, Brocade FastIron- fcx648s-HPOE switches and Nexus 7000/5000. Also monitoring and troubleshooting Wireless controllers and Access Points.

Working also with VPN and Firewalls access-list etc/ Juniper SSG20-SSG550/Cisco ASA and Checkpoints. Added emergency rules when needed Off hours weekends.

Participate in conference calls (MML) to troubleshoot server connectivity with users with the use of ICMP tools. Also SSH to various devices in network to collect log data,BGP,OSPF statuses etc.

Communication with ISP’s for circuit testing for outages or latency etc.

Performed a detailed network & security assessment, and developed a new high-level service provider network architecture to include multiple active Data Centers and external/internal security parameters

Assist in selecting vendor products and then designed the architecture based upon required specifications

Product evaluations, product testing, and certify that the product complies with FM standards during the product selection process

Monitored Networks using netcool,Netview,Remedy,Solarwinds

Verizon Federal February 2012 to April 2014

Ashburn Virginia

Network Engineer III

Perform Network architecture duties, such as:

Gathering business requirements and objectives

Producing a blueprint for a complex, large-scale, integrated network

Communicating that architecture to stakeholders

Working closely with business management to determine business process and productivity needs and an appropriate technology strategy to support business goals.

Attend corporate meetings and participate in Conference calls.

Participate in developing architectural strategy, including technology standardization and modernization of enterprise, data center and disaster recovery network infrastructures.

Develop design principles, models, plans, internal standards, and processes based on industry best practices.

Wrote technical documents and trained other network engineers.

Write reference architectures and strategic roadmaps for network, voice, wireless, and network security technologies for various infrastructure initiatives.

Serve as a mentor for other network engineers

Monitoring and troubleshooting Conus and Oconus networks Configuring Edge routers and advising customer of best practice to complete proper communication.

Working with Radio Frequency networks as well as Private IP networks. Monitoring and troubleshooting Fiber Optics and end equipment.

Monitor and troubleshooting F5 Load balancers, Nexus 7000/5000 series switches. SNMP, DNS, DHCP, VPN, HA Grids.

Creating spreadsheets to give a step by step flow of work and document problem resolution. Working Lan Mobile Radio communications for DOD Army Reserve National Guard, The Air Force and Navy departments and the Department of Homeland Security.

Also tracking equipment life cycle and schedule installation before devices have stop working. Also schedule maintenance with customer and team members to ensure successful completion. Prepared shifts communications for team and management

Monitored Networks using netcool,Netview,Remedy,Solarwinds.

AT&T/IBM June 2011 to January 2012

Durham, North Carolina

Network Engineer III

Provide diagrams of how the architecture is to be designed

Wrote technical training documents and train employees as needed.

Participated in developing architectural strategy, including technology standardization and modernization of enterprise, data center and disaster recovery network infrastructures.

Proactively investigate and resolve network and hardware matters of significance.

Network management environment for Fault management, planned, designed and delivered of IT Infrastructure initiatives for Data Center and overall Corporate network

Perform Network architecture duties, such as; Gathering business requirements and objective, producing a blueprint for a complex, large-scale, integrated network

Communicating that architecture to stakeholders

Working closely with business management to determine business process and productivity needs and an appropriate technology strategy to support business goals.

Analyzed technical needs, requirements, and state of the network’s infrastructure design, integration, and operations and made propositions.

Working closely with technical management to architect networks that effectively reflect business needs, service-level and availability requirements, and other technology parameters.

Establishing governing principles for network design and deployment.

Participating in selection of networking technologies and products for implementation

Leading teams of other network designers and engineers in developing detailed designs and quality-control mechanisms during implementation.

Wrote reference architectures and strategic roadmaps for network and network security technologies, for various infrastructure initiatives

Perform numerous DNS, DHCP and IPAM duties for various companies such as State Street, State of GA., Fluor, Dow Chemical, Amtrak, Hilton, Healthnet, AMGEN, Eli Lilly and IBM.

Monitor and Troubleshoot DNS servers using QIP and Infoblox clients, perform migrations from QIP to Infoblox.

Performed 24/7 pager duty rotation for the global networks.

Organize migration meetings, order equipment such as HA servers where needed, schedule installation dates and other duties as assigned.

Harris Corporation November 2008 to June 2011

Alexandria, VA

Network Engineer

Worked with DISA guidelines for implementation, configuration monitoring core equipment and anti-terrorism devices

Performed a detailed network and security assessment and developed a new high-level service provider network architecture to include multiple active Data Centers and external/internal security perimeters

Provided roadmaps and architecture diagrams

Managed 15 territorial dispatch engineers

Monitoring, troubleshooting and configuring public and private networks for the U.S. Navy using a Macintosh platform checking performance of Juniper M7I and Cisco 2811 routers, also using the Adit-600 for channelizing to maintain RF and IP networks accessibility.

Also monitoring and troubleshooting F5 load balancers with LTM product..

Natural communications with ISP’s referencing circuit outages, updates, maintenance and escalations.

Implementing and troubleshooting various networking solutions (VPN, MPLS, Routing/Switching, and DNS).

Troubleshot Cisco 12,000 series router hosting OC -48, OC-192 circuits

Troubleshot Cisco switches 3560, 3740, 6500 blade replacement troubleshot supervisor card etc.

Worked with Active Directory briefly with supervision.

Also configured and troubleshot Juniper Firewalls SSG20 AND SSG550 and Cisco Firewalls Checkpoint and Cisco ASA for VPNs.

Configured staging and testing of equipment for new sites prior to deployment.

Checking performance of devices once deployed.

Prepare shift turnover of key issues for team and management.

Department of Homeland Security November 2005 to February 2008

Springfield, VA

Lead Network Engineer

Worked with DISA guidelines for implementation, configuration monitoring core equipment and anti-terrorism devices

Provided Tier III support for U.S. Customs Network Control Center. Daily responsibilities included providing engineering assistance to Other Government Agencies (OGA) regarding the design and implementation of the OneNet project.

Implementing and troubleshooting various networking solutions (VPN, MPLS, Routing/Switching, and DNS).

Member of the Network Planning Integrated Project Team focusing on future network designs, providing detailed assessment reports to the CBP management.

Received turnover from previous shift concentrating on priority issues first contacting network services providers for latest updates and escalating appropriately, monitoring/troubleshooting with tools such as Netcool, Netview, Tecs alerts consoles, Tivoli, Remedy etc.

Configured VPN connections on CBP Core router and Client side configs, test and troubleshoot any issues from access list, keys, tunneling etc.

Maintained data transmission/retrievals from servers, mainframes for various federal agencies (ICE, FBI, DHS, CBP, ACE, and ATS). Timely network checks during shift as well.

Troubleshoot DNS issues using tool infoblox

Provided technical support for thousands of user across a global SNA and IP networks

Monitored and Troubleshoot Hardware and Software problem with printers, workstations, cluster controllers, gateway modem, mutiplexors, encryptors F5 Loadbalancers Local Traffic Monitoring..

Provided VPN Trade customers with setup guides, software, and passwords assisting from start to production.

Configured Cisco 3750 and 6500 series switches for installation throughout the DHS network.

Configured Cisco routers with Distance Vector and link state protocols such as OSPF, IS-IS, BGP, EIGRP, IGRP, RIP.

Also configured end user routers with Access-list and Templates To permit or deny IP networks as needed, also configure Routing Metrics to ensure proper failover when primary links or paths fails.

Monitored proper routing back to primary paths or links when restored.

Time Warner Cable April 2005 to November 2005

Herndon, VA

VoIP NOC Operator

Frontline support for NOC Service Teams including initial triage, call routing and Ticket generation. And primary point person for ticket updates and other two-way communication between Road Runner Regional Operations Groups, and Time Warner Cable vendors.

Produced, maintained and updated NOC documentation including, contact and escalation lists, notification and mailing lists, scheduled reports and written procedures.

While providing input and feedback for the development and improvement of NOC communications processes and procedures.

Monitored and troubleshoot the Time Warner Cable broadband network and Cable Modem Termination System (CMTS). Analyze and investigate SNMP traps and syslogs generated in Netcool from Cisco GSR’s, UBR’s (cable routers), and Juniper routers.

Provided third level support for VoIP service impacting issues such as call routing, translation, QOS and wide range of single user problems.

Troubleshoot call detail records utilizing Agilent NGN servers and Cisco BTS10200 billing records while also troubleshooting MGCP messaging between the SIP gateway and the SS7.

Performed testing and troubleshooting on circuits and WAN interfaces such as POS, SRP, ATM, and OC links. Utilizes Big Brother, and BOSS to monitor systems devices including LDAP, SMTP, POP, SMS, NNTP, and DNS servers.

Qwest Communications June 2000 to June 2004

Arlington, VA

Implementation Engineer

Remote configuration and troubleshooting AS5800, AS5400, 3600, 7200, 7500 and 12,000 GSR series of Cisco routers for connectivity to “Edge” or gateway routers.

Configuring and loading new Cisco, Juniper and Nortel inter-network devices with updated code (IOS).

Testing and troubleshooting of T1’s, DS0’s, and DS3’s with Incumbent Local Exchange Carrier (ILEC) and Competitive Local Exchange Carrier’s (CLEC).

Circuit turn- up and acceptance according to the standards set forth by Qwest Communications.

Thorough knowledge of IP addressing and subnetting, DNS, TCP, UDP, ICMP, and routing with RIP, OSPF, IGRP, EIGRP and BGP4.

Well versed in Frame-Relay technology, ISDN, SNA, Leased Lines, DSL, X.25, SMDS, and SONET.

Experience in Signaling System Seven (SS7), Juniper M40 gateway router and Nortel CVX 1800 access server.

Creating Method of Procedure (MOPs) for testing, this included monitoring and analyzing dial-up calls made to the routers to insure customers were getting the correct modem tone.

Building SS7 translations on the SC2200 Cisco Platform.

Duties also include, attending weekly meetings with the project management group, to discuss circuit turn up status, and other related subjects.

Bell Atlantic Internet Services December 1999 to May 2000

Reston, VA

Internet Network Analyst

Maintained and troubleshoot multiple networks: SMDS, ATM, Frame- Relay, PTP, and ADSL.

Responsibilities included circuit and equipment testing on Customer Premises Equipment (CPE) and Point of Premises (POP).

Maintain proper network routing, eliminating routing loops, latency and packet loss.

Critiquing customer router configuration was a primary role for this position.

UUNET Technologies January 1998 to December 1999

Fairfax, VA

Internet System Engineer III

Responsible for internet connectivity, circuit testing of telephony circuits (T1, DS3, OC-3, etc.) and Point-to-point, frame-relay, and HDLC.

Email integration, routing protocols (e.g. BGP, OSPF, IGRP, and Ethernet).

Duties consisted of contacting the customer after receipt of assignment from sales department to determine their specific needs.

Assigned IP address and subnet mask according to customers specifications, established estimated due date of circuit completion, configured equipment and scheduled shipping of equipment, coordinated domain name switchover with the INTERNIC, established primary and secondary DNS servers, created customers zone files forward and reverse.

Test Cross-connect, test circuit through to SMARTJACK and then through to customers’ router, route customer’s network to them.

Using Distance Vector or Link state Protocols, configure Dual T1’s with weights and measures routing networks to loopback 0.

Education

Strayer College, Alexandria, VA, Information Systems

Lynchburg College, Lynchburg, VA, Major: Broadcast/Communications

Various Telecommunication Certificates

Security +

6133 Les Dorson Lane

Alexandria, VA 22315

adl7bp@r.postjobfree.com

703-***-****

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