Trainee Public Relations

Reynolds *

LESLEY REYNOLDS

******.**********@*****.*** 217-***-****

Charleston, IL 61920

PROFESSIONAL

SUMMARY

Hard worker with management experience, excited and driven to continue my career. Experienced at creating a positive, team-oriented work environment by motivating and inspiring coworkers. Successful at engaging staff with exceptional communication, organizational, and leadership skills. Knowledgeable in solving complicated issues and making proactive changes.

SKILLS • KPI and Data analysis

• Strategy development

• Priority management

• Articulate communication

• Microsoft Office proficient

• Works well under Pressure

• Creative Problem Solving

• Organized and detail-oriented

WORK HISTORY

Management Trainee Enterprise Rent-a-Car, Mattoon, IL 09/2020 – Current

• Review financial and operational performance reports to track progress and establish new business goals

• Contact external business accounts to maintain or create new relationship

• Follow all proper underwriting and contract procedures during rental process

• Assist with the development of fellow trainees

• Met/exceed goal of $6 in average additional revenue per contract Sales Supervisor DSW Inc. - Springfield, IL 02/2018 – 08/2020

• Use performance data to effectively manage team members to reach daily, weekly, and monthly sales goals and business objectives

• Consistently meet/exceeded operational goal of 32% demand conversion

• Complete all point of sale opening and closing protocols

• Perform daily and weekly duties to ensure accurate inventory counts and locations

• Assist in the hiring and training process of new associates Sales Associate DSW Inc. - Springfield, IL 05/2015 - 02/2018

• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices

• Consistently met and exceeded weekly goal of 80% enrollment for loyalty program

• Responded to customer questions and concerns with friendly, knowledgeable service

Reynolds 2

EDUCATION University of Illinois at Springfield, Springfield, IL 05/2019 Bachelor of Business Administration: Marketing

Bachelor of Arts: Communication

Minors: Finance and Management Information Systems

• Graduated magna cum laude with 3.87 GPA

• Member of Beta Gamma Sigma

• Completed coursework in Public Relations, Consumer Behavior, Organizational communication and Strategic Management

• Dean's List Fall 2015 - Spring 2019

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