Technician Manager
Resume:
VINCENT B. GILES
Telephone: 703-***-****
Mobile: 703-***-****
Woodbridge, VA. 22191
E-mail: ********@*****.***
Summary of Qualifications:
A highly organized, seasoned professional with 30+ years of maintenance experience. Strong problem solving and decision-making skills with the ability to create and implement proven and effective action plans. Demonstrated experience in all aspects of maintaining residential and commercial properties. Excellent communication and presentation skills. A team leader, providing motivation and coaching by example.
Budget management
Conflict resolution
Employee recognition
Lawn & gardening
Management
Policy development & execution
Property maintenance
Training & development
Education:
R-140A Certification, Gables Residential, Fairfax, VA 2013
CPO Certificate, Gables Residential, Fairfax, VA 2013
Pool/Spa Operator Certificate, Gables Residential, Fairfax, VA 2013
Mold Awareness Certificate, Gables Residential, Fairfax, VA 2013
R22 Certification, Ferris State University, Arlington, VA 2001
HVAC Universal Certification, Ferris State University, Arlington, VA 2001
Industrial Electricity (college-level courses), Texarkana Community College, Texarkana, TX 1992
Professional Experiences:
Gates Hudson
Service Manager 08/19 to present
Ensures the physical condition of the property is maintained according to company operating and safety standards. Assist community manager with budgeting and reforecasting as required.
Manages the service department to include recruiting, hiring, coaching, and delivering performance feedback.
Maintains preventative maintenance program that minimizes emergency repairs and service repairs. Organizes, prioritizes, and ensures service requests and repairs are made accurately and in a timely manner.
Monitors inventory of parts and supplies at appropriate levels.
Oversees turnkey operation and ensures that vacancies are made rent-ready in a timely manner.
Function as on-call Technician.
Maintains preventative maintenance program that minimizes emergency repairs and service repairs. Organizes, prioritizes, and ensures service requests and repairs are made accurately and in a timely manner.
Monitors inventory of parts and supplies at appropriate levels.
Oversees turnkey operation and ensures that vacants are made rent-ready in a timely manner.
Function as on-call Technician.
Serviced, repaired, and installed appliances (e.g., microwaves, dishwashers, washers, dryers, ranges, and refrigerators).
Repaired and maintained electrical outlets, switches, and breakers.
Maintained plumbing repairs and utilize a K-50 to open drains.
Preserved and serviced air conditioning units (e.g. adding Freon, changing filters, and motors).
AvalonBay Communities
Tech III 08/17 to 08/19
Maintains preventative maintenance program that minimizes emergency repairs and service repairs. Organizes, prioritizes, and ensures service requests and repairs are made accurately and in a timely manner.
Monitors inventory of parts and supplies at appropriate levels.
Oversees turnkey operation and ensures that vacancies are made rent-ready in a timely manner.
Function as on-call Technician.
Serviced, repaired, and installed appliances (e.g., microwaves, dishwashers, washers, dryers, ranges, and refrigerators).
Repaired and maintained electrical outlets, switches, and breakers.
Maintained plumbing repairs and utilize a K-50 to open drains.
Preserved and serviced air conditioning units (e.g., adding Freon, changing filters, and motors).
Gables Residential
Service Manager 05/12 to 8/17
Ensures the physical condition of the property is maintained according to company operating and safety standards. Assist community manager with budgeting and reforecasting as required.
Manages the service department to include recruiting, hiring, coaching, and delivering performance feedback.
Maintains preventative maintenance program that minimizes emergency repairs and service repairs. Organizes, prioritizes, and ensures service requests and repairs are made accurately and in a timely manner.
Monitors inventory of parts and supplies at appropriate levels.
Oversees turnkey operation and ensures that vacants are made rent-ready in a timely manner.
Function as on-call Technician.
Maintains preventative maintenance program that minimizes emergency repairs and service repairs. Organizes, prioritizes, and ensures service requests and repairs are made accurately and in a timely manner.
Monitors inventory of parts and supplies at appropriate levels.
Oversees turnkey operation and ensures that vacants are made rent-ready in a timely manner.
Function as on-call Technician.
Serviced, repaired, and installed appliances (e.g., microwaves, dishwashers, washers, dryers, ranges, and refrigerators).
Repaired and maintained electrical outlets, switches, and breakers.
Maintained plumbing repairs and utilize a K-50 to open drains.
Preserved and serviced air conditioning units (e.g., adding Freon, changing filters, and motors).
Major Accomplishments:
2015 Service Manager of the Year, Gables Centerpointe
2014 Circle of Excellence Service Team, Gables Centerpointe
2014 Circle of Excellence Service Team under 250 units, Gables Centerpointe
2013 Outstanding Service Team, Gables Centerpointe
The Donaldson Group, Alexandria, VA
Service Technician 08/07 to 05/12
Service Manager 05/12 to 8/17
Ensures the physical condition of the property is maintained according to company operating and safety standards. Assist community manager with budgeting and reforecasting as required.
Manages the service department to include recruiting, hiring, coaching, and delivering performance feedback.
Maintains preventative maintenance program that minimizes emergency repairs and service repairs. Organizes, prioritizes, and ensures service requests and repairs are made accurately and in a timely manner.
Monitors inventory of parts and supplies at appropriate levels.
Oversees turnkey operation and ensures that vacants are made rent-ready in a timely manner.
Function as on-call Technician.
Maintains preventative maintenance program that minimizes emergency repairs and service repairs. Organizes, prioritizes, and ensures service requests and repairs are made accurately and in a timely manner.
Monitors inventory of parts and supplies at appropriate levels.
Oversees turnkey operation and ensures that vacants are made rent-ready in a timely manner.
Function as on-call Technician.
Serviced, repaired, and installed appliances (e.g., microwaves, dishwashers, washers, dryers, ranges, and refrigerators).
Repaired and maintained electrical outlets, switches, and breakers.
Maintained plumbing repairs and utilize a K-50 to open drains.
Preserved and serviced air conditioning units (e.g., adding Freon, changing filters, and motors).
Community Residences, Inc., Arlington, VA
Service Technician 1/02-07/07
Serviced, repaired, and installed small appliances (e.g., washers, dryers, dishwashers).
Mended damaged drywall inside properties and prepped for painting.
Restored/repaired handrails.
Removed and installed carper, shower doors, cabinets, countertops, and floors.
Repaired and laid tiles (e.g. bathroom, kitchens).
Maintained electrical outlets and switches.
Functioned as an on-call Technician.
Misty Ridge Apartments, Woodbridge, VA
Service Technician 06/01-01/02
Serviced and repaired small appliances (e.g., washers, dryers, dishwashers).
Prepped apartments for painters by removing switch and outlet plates, globes, and mini blinds.
Repaired and maintained electrical outlets, switches, and breakers.
Preserved and serviced air conditioning units (e.g., adding Freon, changing filters).
Included work in basic plumbing.
Serviced pool and spa.
Functioned as an on-call Technician.
**Professional References Available Upon Request**
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