REYNOSO STREET POBLACION * SARIAYA QUEZON
PHILIPPINES.
TEL.- +63-956-******* **********@*****.***
William V. Santiago
* ***** ** *********** ** managerial
position seeking for the best job opportunity
in progressive restaurant with a view to use
develop my professional skills and abilities in
order to achieve management objectives.I
have good knowledge of restaurant field that
will helpfulfor my job performance.
- WORK EXPERIENCE -
SushiArt Dubai - Restaurant Manager
Motor City, UAE
From March 24, 2014 to May 5 2020
Analysing and planning restaurant sales levels and profitability.
Organizing marketing activities, such as promotional events and discount schemes.
Preparing reports at the end of the shift/week, including staff control, food control and sales.
Creating and executing plans for departments sales, profit and staff development.
Assisting Brand Manager in setting budgets and/or agreeing them with senior top management.
Planning and coordinating menus.
Coordinating the entire operation of the restaurants during scheduled shifts.
Responding to customer complaints adhering to sushiart service standards
Recruiting, training and motivating staff.
Maintaining high standards of quality control, hygiene, and health and safety.
Helping in any area of the restaurants when circumstances dictate.
Performing HR duties, including interviewing, training, supervising, coaching and evaluating staff.
Recognised and formally acknowledged outstanding staff performance to boost company morale and productivity
Reduced labour costs whilst maintaining excellent service and profit levels. Jones the Grocer Dubai – Restaurant Supervisor
Al Manara, UAE
August 21, 2011 to March 2014
To maintain a good level of personal presentation
To actively follow company policies
Handling guest complaint
Demonstrate positive leadership style with an enthusiastic, positive, committed and flexible attitude.
Assist the supervision of the employees in compliance to health and safety policy within the team.
Assist with forecast, budgets and work targets.
Assist in development and motivation of team promotes efficiency.
Generate new idea and innovative ideas to enhance and improve department.
Maintain equipment/product area effectively, efficiently and securely in line with the best practice and company policy
Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
Fairmont Hotel – Department Trainor (All Day Dining) Bab Al Bahar, Abu Dhabi, UAE
July 12, 2009 to August 24, 2010
Leon De Bruxelles Dubai – Waiter
Jumeira beach plaza center UAE
June 3, 2008 to May 15, 2009
- EDUCATION -
Tertiary – Manila, Philippines
Year Attended – 1995 - 2000
B.S Computer Engineering
- SKILLS -
Inventory control and record keeping
Natural leader
Results-orientated
Proven cost-control expert
Strong work ethic
Self-motivated
- INTERESTS -
When I am not working, I enjoy spending time with my family. I am also an avid listener of the evangelist leader of the members Church of God International.
- REFERENCES -
Lianne Ellis, CEO
Bodypulsestudio
Canada Toronto
******.**************@*****.***
Anna Lozarita, HR Manager
Eathos group Ltd.
801 Liberty House, Dubai
*********@******.***