Lillian Scott

***** ********* ** ********, ** ***91

951-***-**** adl6k9@r.postjobfree.com

Retail sales profession with demonstrated background creating successful in-store Promotions and managing diverse facets of retail sales operations. SUMMARY OF QUALIFICATIONS

. Strong communicator with dynamic training and management abilities.

. Selected by corporate headquarter to open first in-store branch in riverside area.

. Hire and train individuals in sales and operations.

. Team leader who establishes goals and motivates employees to achieve objectives.

. Consistent contributor to corporate sales and operations.

. New Accounts and Teller experience.

. Back office operations.

PROFESSIONAL EXPERIENCE

Temecula Valley Bank 2006- Present

AVP Operation Administration Support

. Transaction research, out of balance research, unposted research

. ITI security code maintenance

. Changing rates on system

. Go to other branches when manager or operation manger is needed.

. Continually educate staff on key products and current consumer trends. Community National Bank 2004-2006

Utility Officer

. Able to step into any position that is needed for different branches, New Accounts, Teller, Supervisor.

. Operations and back office (Central Operations)

Us Bank 1999-2004

Branch Manager

. Train and manage sales staff into being leaders in customer service and sales.

. Received top award for best annuity Sales in Southern Calif. Selling 1.5 million.

. Monitored 12 employees, including cash deposit and daily balances.

. Established schedules for employees in my branch and other branches.

. Helped to open 4 new In-Store Branches by hiring and training employees. COMPUTER SKILLS

Dep Pro, ITI Navigator, Premier Windows

EDUCATION

Verdugo Hills High, Tujunga CA

Cumbernauld College, Scotland U.K

AWARDS AND RECOGNITION

Employee of the month many times

Top sales in Annuities 2002

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