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Ayshwarya Thiyagarajan

Mobile: +** -735-***-****

Email: adl6d8@r.postjobfree.com

Professional Summary

QA Test lead, ISTQB/CAST/TOSCA certified Software tester with 10 years of experience

@Cognizant Technology Solutions in manual/automation testing methodologies. Easily collaborate with developers, stakeholders & project managers to accomplish milestones. Solid history of discovering errors, resolving defects and ensuring client expectations are met with high-quality software solutions.

Skill Summary

Tools

HP QC/ALM, JIRA/Zephyr, Bugzilla, TRICENTIS TOSCA, Mantis Hub, PEGA, MySQL, Informatica, SOAP UI

Technical Skill Upgrade

External Certifications:

ISTQB – Foundation

ISTQB – AGILE (@ UK)

AAPA 273 (Annuities Level1, Insurance Domain)

CAST (Certified Associate in Software Testing)

Microsoft - HTML5 JavaScript

TRICENTIS TOSCA Tool (Automation) – Level 12 Certified

(AS1, AS2, TDS1, TDS2, QTest, AE1, TQL, API, SAP, Exploratory, DB, Introduction)

Functional/Business

Requirements Analysis

Test Plans, Cases & Processes

UI & Compatibility Testing

SQA Testing & Methodologies

Data Interface & Migration

Testing

Executive Team Leadership

Excellent Client/Vendor

Relations

Quality Assurance

API Testing

Process Improvements

Project Management

Defect Life Cycle

Reporting

Risk Management

Regression Testing

Mobile Testing

Automation (Selenium/TOSCA)

Software testing life cycle

My SQL Queries

Agile/Waterfall testing models

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Professional Experience

Project#1:

The Automobile Association/July ‘16 to present

Role: QA Test Team Lead @Offshore/UAT Team Lead @ Onsite Description: The AA is a British motoring association founded in 1905, which currently provides vehicle insurance, driving lessons, breakdown cover, loans, motoring advice, road maps and other service.

Scope: Successfully tested, delivered all the new requirements in PEGA based Cathie application– an end to end online customer service portal featured with policy quote creation, policy sale, Midterm adjustments, Cancellations, Correspondence & so-on. Types of policies covered: Road & EBC (European Breakdown Cover)

Responsibilities:

Promoted to serve as lead QA tester, overseeing quality-assurance testing and teams for client software and systems development projects. Performed system, E2E, regression, stress and data interface testing. Provided client teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes

Supervise a twenty-member software QA testing team in implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards, federal regulations and customer specifications

Involved in automating the web applications using ‘TRICENTIS TOSCA’ tool

Current Organizational Responsibilities : Cognizant Career Architecture learning program project level POC, Innovation Champ – to identify problem areas across towers converting issues into possible innovative accelerators, Project level Transformation metrics collection, Downtime Tracker, Leave Tracker, QA monthly metrics collection, Flyer Design, PPT works in Client Proposal activities, Organizing Client Visits, Onboarding process for new resources.

HCM Supervisor : Conducting interim check in discussions with reportees, providing feedback, YEA appraisals

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Project#2:

FWD Insurance/Jan ‘16 till June ‘16

Role: Functional & UAT team – Tester

Description: FWD, an insurance company that provides fast, direct and secure insurance products at Singapore. Testing scope is the new online web portal (Isobar/Ebao) contains features of quote creation, policy sale for their products such as Car, Motor & Personal Accident. Scope: Successfully tested, delivered the newly developed application Isobar and Ebao with new system, business requirements

Responsibilities:

Analyzed Business requirements for testability.

Conducted formal and informal reviews throughout the software testing lifecycle to provide input on functional requirements, product designs, schedules and potential issues. Leveraged testing background to communicate effectively with all the team members, quickly gaining their respect and becoming a valued, “go-to” team member on challenging test cases

Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and application content

Delivered thorough QA testing reports that determined product quality and release readiness.

Project#3:

Newyork Life Insurance/Apr ‘13 till Dec ‘15

Role: Functional Tester

Description: New York Life Insurance Company (NYLIC) is the third-largest life insurance company in the United States, the largest mutual life insurance company in the United States and is ranked #71 on the 2019 Fortune 500 list of the largest United States corporations by total revenue

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Scope: The Sales Material Review Unit is one Web application where the NYL agents submit their sales submissions form to NYL reviewers for review & Approval. Functional/UI testing was done in this project by QA team. Roles access & entitlements for various NYL Agents/Employees applicable in each unit.

SMRU 2015 Release – Tested SMRU application in AGILE mode. Along with, migration testing was performed by comparison of records from old application E- room or VB6 with the new application SMRU (new share point). Other major NYL migration testing projects handled: GME, Nautilus, Team site (Agent/Corporate), Eagle, Gift log and Customer commitment.

Responsibilities:

Reviewed the client user stories and raised the clarification to confirm the requirement.

Executed test scripts, and test execution approach documents using QTP.

Performed Integration, Functional, User Acceptance Testing (UAT), Regression, Graphical User-Interface (GUI), End-to-End testing.

Tested application on different web browsers and different platforms for compatibility.

Collaborate with QA Engineers to develop effective strategies and test plans

Execute test cases (manual or automated) and analyze results

Evaluate product code according to specifications

Create logs to document testing phases and defects

Conduct post-release/ post-implementation testing

Work with cross-functional teams to ensure quality throughout the software development lifecycle

Project#4:

Prudential Insurance/Jan ‘11 till Apr ‘13

Role: QA Tester

Description:

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Scope: The requirement was mainly about the verification of commission rates for various products, carriers with different set of agents in Prudential Insurance. Mainly dealt with the BAU production defects (Off-cycle release). VPAS is the main application where there are commission rules to follow with the tables “Prodcommtrlref & productcommagreement”. Responsibilities:

Analyzed Business requirements for testability.

Involved in Functional Testing & Regression Testing.

Used Quality Center to report defects and track them throughout the defect life cycle.

Defect fixes have been retested, as a QA tester

Interacted with Developers to resolve the issues at the earliest & with clients for all clarifications.

Participated in regular walkthroughs and inspections.

Weekly status meeting with development and management teams. Extra-Curricular Skills

National Level Table Tennis player, won in “Inter-Corporate Matches” representing Cognizant

(since 2011).

Recently, grabbed WINNER title in Table Tennis League Match held with clients at UK

Good at organizing Account level activities like “Fun Friday Events, Innovation Fair, Domain Theme based Clay models for Client Floor Visit, Technical presentations”.

Free Style dancer, performed in internal events at Offshore Personal Details

Full Name: Ayshwarya Thiyagarajan

Gender : Female

DOB: 18th July

Marital Status: Single

Citizenship : India

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Holding Valid Passport : Yes

Education Details

B.Tech in Adhiyamaan College, Hosur (Anna University, 2006-2010)

Passed out on 2006 from ‘Sri GRM Girls Higher Secondary School, Thiruvarur’

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