Service Representative Coordinator

CARLA VEGA

*** *. ********** ***., **********, IL 62056 (H) 217-***-**** **********@*****.***

Professional Summary

Organized and hard-working Human Resource Coordinator, looking to obtain a career in the Human Resource field where I can take advantage of my skills in time management, organization, and confidentiality to benefit mutual growth and success.

Skills

Exceptional time management skills

Strong organizational skills

Adaptive to changing environments

Teamwork and flexibility

High attention to detail

Maintains confidentiality

Experience

Human Resource Coordinator 05/2019 to Current

Dometic Group – Litchfield, IL

Supported human resources staff with new hire orientations and monthly departmental meetings.

Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.

Networked with local community colleges to leverage resources.

Coordinated and conducted new hire pre-interviews.

Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.

Reviewed human resources paperwork for accuracy and completeness, including verifying, collecting and correcting data.

Edited job position announcements before authorizing post.

Completed employee employment verifications and unemployment paperwork prior to hire or termination.

Orchestrated strategic recruitment approaches to engage talented and highly qualified candidates.

Entered personnel and subcontractor data into central database.

Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.

Directed job fairs to bring in local talent for long term and seasonal positions.

Payroll Administrator 08/2016 to 05/2019

Sierra International, Inc – Litchfield, IL

Collaborated with human resources personnel to accurately and efficiently track leave time.

Processed payroll garnishments such as tax liens and child support.

Managed payroll data entry and processing for 350 employees to comply with predetermined company guidelines.

Updated employee files with new details such as changes in address or salary levels.

Maintained employee confidence and protected payroll operations by keeping information confidential.

Responded to employee questions and requests for information in timely and knowledgeable fashion.

Adjusted employee tax status along with information regarding withholding.

Processed payrolls on both Weekly and Bi-weekly basis for more than 350 employees.

Developed reports by compiling summaries for earnings, taxes, deductions, non-taxable wages, disability and leave.

Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.

Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Vista HRMS.

Customer Service Representative 06/2014 to 08/2016

Sierra International, Inc – Litchfield, IL

Sent weekly, bi-weekly, and monthly backorder reports to customers.

Frequently entered customer orders into computers.

Assisted customers via multiple telephone lines and e-mail.

Resolved customer complaints.

Customer Service Representative 01/2013 to 06/2014

NBS Systems, Inc – Mt. Olive, IL

Reviewed the typesetting and proofreading of checks and receipts.

Responsible for accounts payable and accounts receivable.

Processed invoices.

Education

Associates of Arts: Business May 2020

Lincoln Land Community College - Springfield, IL

References

References are available on request.

Contact this candidate