M. Meaghan Downey

**** ******* ******, *******, ** 30566

404-***-**** adl682@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads. Detail oriented. Looking to bring my experience and knowledge to a medical facility where they can be utilized.

SKILLS

• Charting and clinical documentation • Compassionate caregiver • Patient assessments & vital signs • Data entry • BLS certified • Phlebotomy • HIPAA compliance • Adaptable • Patient privacy and confidentiality • Electrocardiographic rhythm recognition

WORK HISTORY

CERTIFIED MEDICAL ASSISTANT / 04/01/2019 to present - The Heart Center of Northeast Georgia Medical Center

DEPOSIT OPERATIONS SPECIALIST 08/2013 to 10/2018 - Hamilton State Bank Inc. - GA

Processed incoming Federal Reserve Bank charge-back files for the bank. Reviewed closed accounts to ensure all ancillary products and services are closed, thereby reducing the risk of lose/fraud and expense to the bank. Issued and dismissed ticklers on closed accounts for missing and incorrect account documentation. Participated on special file maintenance projects in order to complete timely and accurately. Provided support to retail branch staff for assistance with resolving complex customer related situations. Backed up other employees in the department for coverage when needed.

CLERICAL ASSISTANT 04/2013 to 07/2013 - Bankstaff Employment Agency – GA

Temporary employee for Hamilton State Bank through Employment Agency before becoming hired through the bank. Performed various clerical duties necessary for the support of the Deposits department.

PRIVATE CAREGIVER 03/2012 to 12/2012 - Individual - Betty Nelson - GA

Provided in-home care to an elderly lady with terminal cancer who was in the hospice program. Light household duties, including taking her on errands, cleaning of the home and person, preparation of meals, and assisting with medications. References available upon request.

POST CLOSING COORDINATOR 10/2008 to 09/2011 - Community Management Associates - GA Responsible for processing, billing and balancing accounts for owners of new properties. Comprising excel logs for productivity. Daily contact with closing attorneys for purchases of properties, mostly foreclosed properties. Resolving account balance issues with new accounts and daily contact with property managers to successfully keep new account properly managed in the system. Responsible for training other team members within the department. Professional development involved cross-training in all responsibilities within the department.

SENIOR MORTGAGE LOAN PROCESSOR 06/2003 to 01/2008 World Leadership Group - GA

Responsible for overseeing completion of all loan documents. Worked as a pre-screen underwriter. Also assisted independent agents secure state licensing required to become loan originators. Served as a Notary Public for the firm.

CUSTOMER SERVICE REPRESENTATIVE 08/1998 to 06/2003 Georgia Power Federal Credit Union - GA Supervised the credit union's customer care call center. Earlier served as a member services representative and loan facilitator. Also worked in customer care at a branch. Duties included cross-selling services and teller responsibilities. While working at the credit union, also provided computer and internet support services.

EDUCATION

North Georgia Nursing Academy - Flowery Branch, GA Certified Medical Assistant 2018

DeKalb Community College / Gwinnett University Center - Atlanta, GA Associate of Science Urban Communication, 1998