Darvin V. Wilson

adl5y0@r.postjobfree.com

*** **********

San Ramon, CA

DESIRED POSITION

SA Content Editor

EDUCATION

MA, English, Cal-State Univ., Hayward; BA, English, Cal-State Univ., Hayward EMPLOYMENT

1983 – 2021 Adjunct Instructor, Chabot College, Hayward, CA

● Teach Critical Reading, Thinking, and Writing courses 8/2012 – 11/2014 & 10/2015 – 05/16 Editor/Sr. Tech. Writer, Pacific Gas and Electric Company, San Ramon, CA

● Wrote PG&E Gas Operations Field Services Supervisor Manual.

● Edited PG&E Utility Standards, Procedures, Job Aids, Engineering Material Specifications

● Mentored new hires in editing PG&E documentation 9/2010 – 12/2011 Senior Editor, Global Content Development, PayPal/eBay, San Jose, CA (contract)

● Edited PayPal Content Specifications for Merchant Services

● Edited PayPal Alliances Newsletter

● Edited PayPal Technical Documentation (user manuals, documentation of systems or programs, and training manuals)

6/2003 – 11/2009 Staff Technical Editor, Product Applications, Xilinx, San Jose, CA

● Edited Answer Record Style Guide, Application Notes, Xilinx Answer Records, White Papers, Blogs, Technical Tips, TechXclusives, Press Releases, Marketing/Web Collateral, User Guides

● Led team to design, write, and deliver Technical Writing for Xilinx PAEs, Technical Writing for Xilinx APD Engineers, Answer Record Training for New PAEs, and Answer Record Training for PAEs

● Trained all Technical Support department editors in use of editing/publishing tools, workflow processes, and Xilinx Answer Record Style Guide.

● Edited and published TechXclusive articles

● Contributed to the creation of release planning and work processes for technical documentation

● Wrote Xilinx Design Services Success Stories

● Mentored Applications Engineers on writing skills improvement

● Tools: HTML, Broadvision, Rhythmyx Content Management System, FrameMaker, Microsoft Word, PowerPoint, Excel, Dreamweaver, HP Quality Center

2/2003 – 12/2004 Technical Editor, KnowledgeTree Systems, Inc., Santa Cruz, CA (contract)

● Edited IBM/Rational online Help, training materials for Rational Developer Network and Rational Unified Process process elements (Concepts, Templates, Guidelines, Activities, Artifacts, Examples, Tool Mentors)

● Edited Sun Microsystems technical documentation

● Tools: Microsoft PowerPoint, Excel, Word, Dreamweaver, FrameMaker, Visio 7/2002 – 10/2002 Senior Technical Editor, Microsoft TV, Mountain View, CA (contract)

● Edited documentation, online help, white papers

● Wrote project style sheet

● Revised style guide

● Coordinated style issues tracking and resolution

● Mentored writers

● Tools: Microsoft Word, Product Studio, Visio

9/99 – 10/2001 Senior Technical Editor, Ariba, Inc., Sunnyvale, CA

● Edited B2B e-commerce documentation, API documentation, online help, white papers, proposals, training, presentations, Web pages

● Wrote Ariba Style Guide

● Advised User-Centered Design Group on UI

● Interviewed technical writer candidates

● Evaluated technical writers for performance reviews

● Mentored technical writers and interns

● Tools: FrameMaker, Dreamweaver, MsOffice, HomeSite, FrontPage, Perforce Content Management System 1995 – 1999 Manager/Senior Editor, Technical Publications, OOCL (USA) Inc., San Jose, CA

● Managed analysis, design, and creation of training and online help for client/server applications

● Edited all information deliverables

● Designed intranet Web site and Web pages

● Tools: RoboHelp, Microsoft Word, PowerPoint, Project, HomeSite, FrontPage 1994 – 1995 Manager, Technical Publications, ADP (Automatic Data Processing), San Ramon, CA

● Managed development of training and user documentation

● Edited training materials and user documentation 1992 – 1994 Technical Writer/Editor Lawrence Livermore National Laboratory, Livermore, CA (contract)

● Wrote Tech Transfer Initiatives User Manual and Health Physics Codes Software User Manual

● Edited EPA documentation, Federal Compliance documentation 1992 – 1993 Editor, Novell, Inc., San Jose, CA (contract)

● Edited (developmental editing and copyediting) NetWare Global Messaging SNADS Protocol Module Student Manual and NetWare Management Map for OS/2

● Mentored technical writers

1992 & 1994 Senior Editor/Technical Writer, Microsoft and Perspection, Inc., Pleasanton, CA (contract)

● Edited (developmental editing and copyediting) Microsoft PowerPoint Step By Step: A Presentation Graphics Program User’s Manual--Versions 3 & 4 (for PCs and Apple) 1988 – 1991 Senior Editor/Writer, Learning Products Development, Triad Systems Corp., Livermore, CA

● Edited software/hardware user’s manuals, reference manuals, installation manuals, lesson plans, sales training, marketing materials, newsletters, proposals, and reports

● Wrote Triad Style Guide

1987 – 1988 Senior Editor, Technical Publications, Qantel, Hayward, CA

● Edited hardware/software user and reference manuals for MRP, Hotel Management, and Accounting 1981 – 1986 Technical Writer, Leo A. Meyer Associates, Inc.

● Wrote/edited National Training Fund’s Joint Apprenticeship Training Manuals for the sheet metal industry

● Wrote/edited HVAC, Energy Management, Automatic Controls, Operation and Maintenance, and Solar Energy manuals

1980 – 1989 Adjunct Instructor, Ohlone College, Fremont, CA

● Taught English Composition and Technical Writing PROFESSIONAL ORGANIZATIONS/PUBLICATIONS

● STC, five-time award recipient for Editing

● STC Publications Competition Judge

● Presenter, “New Dimensions in Editing” (Writer in the Workplace Conference, STC/American River College) SPECIAL COURSES/TRAINING

● PG&E Human Factored Procedure Writer Training

● Ariba Technical Fundamentals

● Coaching: How to Get the Best Out of Others (San Jose State University)

● Involving Users in Usability Tests

● Information Publishing on the OOCL InfoNet

● Human Factors in Information Design (UCSC)

● How to Design Usable Web Sites

● Information Oasis: Fueling Strategic Thinking (UCSC)

● Conflict Resolution

● Information Mapping

● Situational Leadership

● Customer Skills Training (Xilinx)

● HP Quality Center (Web-based Test Management Software) Training

● Acrolinx

● Broadvision

● Perforce Software Configuration Management (SCM) System

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