Northford, CT *****
Phone: 203-***-****
Email: ***********@*****.***
Salvatore Lombardi
Objective
To obtain a position where I am able to utilize my skills to the best of my ability to achieve the goals that are set forth by the company.
Experience
2/1/2018-Present ABM Healthcare Sugar Land, TX
Supervisor
My responsibilities as Supervisor include bi-weekly payroll for 36 employees, coaching/counseling/discipline HR issues, competencies on each employee, annual review of each employee. Also daily patient surveys, daily florescent markings, rounding with PMS on weekly, bi-weekly or monthly basis, ensuring floor care completed, rounding the floors and areas within my realm.
I have completed the Supervisor training program and additional education required by ABM Healthcare and YNNH. Our first priority is the patient.
10/1/2017-2/28/2018 Towne Park Long Beach, NY
Associate Account Manager
My responsibilities as an associate account manager is cashing out of captain’s/cashier’s, putting tickets in cycle for each entrance, getting change for each entrance, going to bank for weekend petty cash, resolving customer complaints and customer claims, overseeing employee call outs and replacing shifts with available employees, scheduling daily breaks for valets, completing daily audits in employee appearance, hospital entrances and safety.
08/01/2014-10/1/2017 Valet Park of America Springfield, MA
08/01/2014-08/01/2015
Valet Captain-Responsible for potential customers entering and exiting hospital safely while leaving or picking up their vehicle. Always providing outstanding customer service as a representative of the company.
08/01/2015-Present
Manager/Lot 2/Lot 1
My responsibilities as a manager is cashing out of captain’s/cashier’s, putting tickets in cycle for each entrance, getting change for each entrance, going to bank for weekend petty cash, resolving customer complaints and customer claims, overseeing employee call outs and replacing shifts with available employees, scheduling daily breaks for valets, completing daily audits in employee appearance, hospital entrances and safety.
Lot 2:
My responsibilities as Lot 2 captain include hanging all keys in order for retrievals as they come in, in computer for all entrances, talking call ahead requests from all departments and sending them as priorities, looking for lost tickets from customers, jump starting vehicles and not excluding some of my manager duties as far as putting tickets into order for entrances, getting change for captains/cashiers and resolving customer complaints.
Lot 1:
My responsibilities as Lot 1 captain include hanging all keys in order for retrievals, making sure all tickets are hung in the correct position in key box, taking call ahead requests from all departments and sending them as priorities, looking for lost tickets for patients/customers, jump starting vehicles and not excluding other manager duties.
Use of: Microsoft Outlook, When to Work, Park Assist (VPA developed)
02/10/2013-8/1/14 Pro Park USA Hartford, CT
Lead Runner/Trainer-Responsible for running vehicles myself and training new runners. Including completing tickets, viewing lots used for parking vehicles, managing break/lunch times.
Cashier-Responsible for closing shift, handling cash, validations and vouchers.
Ambassador-Working with captain, greeting patients/customers providing their tickets, making them feel comfortable while entering hospital.
Valet Captain-Responsible for patients/customers entering and exiting hospital safely while leaving or picking up their vehicles. Always providing outstanding customer services as a representative of the company.
10/5/2012-02/10/2013 GCA Services New Haven, CT
Custodian
Cleaning and sanitizing of classrooms, restrooms and faculty rooms.
02/2010-05/2012 Kamazu Hockey, Usa Inc. Buffalo, NY
Warehouse Manager
Picking and packaging of orders for shipment
Responsible for receiving transfers of stock from overseas
Organize freight pick up and drop offs
Coordinate with screen printers for pick up and delivery
09/2006-06/2009 Quinnipiac University Hamden, CT
Equipment Head Manager
Responsible for setting up locker rooms for teams for either or game
Placing orders for hockey equipment
Sharpening skates for all teams
Responsible for making sure that Division 21 have uniforms
Keeping up to date record for end of year inventory
08/2000-08/2006 Providence College Providence, RI
Equipment Head Manager
Responsible for setting up locker rooms for practice/games for 21
division one athletic teams
In charge of ordering equipment and sharpening skates for
Both men and women teams
Keep up to date records for end of year inventory
Education
1974–1978 LaSalle Academy Providence, RI
1978-1982 Rhode Island College Providence, RI