MARCUS FALZ

678-***-**** – mobile

adl5rg@r.postjobfree.com

SUMMARY

Skillset

skill matrix

years of experience

Rate yourself (10-out of

Data Centre

20

10

Red hat

9

7

UNIX

15

8

VMware

6

5

Senior Information Technology leader and Program/Project/People leader with extensive experience in the areas of Data Center strategic planning, service delivery, contract negotiations, and IT/business alignment with blue chip organizations.

Strong experience working on Data Center, Distributed Systems, and Virtualization Architecture along with direct hands-on expertise in Cisco, Netware, Linux, Solaris, HP-UX, Windows, and VMware.

Exceptional skills in leading IT backbone deployment to lay out a strong foundation for continued growth of an organization’s business and introducing new systems and changes in existing systems to align with changing business/technology needs.

Showcases exceptional skills in defining and developing methodologies, routines, and processes to ensure a qualitative and competitive product. Skilled in refining and executing an organization’s technology roadmap in compliance with business alignment and increased profitability while providing a robust, flexible foundation for rapid future growth.

Adept in establishing and managing strong and cordial working relations with key application and service vendors while translating technology plans into business-relevant terms such as efficiency, return on investment, customer acquisition/satisfaction and regulatory impact.

CORE COMPETENCIES

· Infrastructure Architect / SME with advanced knowledge and experience gained from 25 years working with HP-UX, AIX on Power 8/9, Solaris on SPARC/ x86/x64, Linux on x86/x64, Windows on x86/x64

· AIX – knowledge and experienced with AIX 6.1/7 on Power 5/6

· HP-UX – knowledge and experienced with versions 11iv1

· Solaris - advanced knowledge and experienced with Solaris V9/V10 VxFS, NFS, ZFS, LOFS, AUTOFS, Live Upgrade, Jumpstart

· Linux - knowledge and experienced with many Linux distros (RHEL V5/6, Mandrake, FreeBSD, OpenBSD

· Windows - knowledge and experienced with most versions of MS Windows on the desktop with exposure to the server versions of the Windows O/S. Network setup, problem solving, deployment, patching, performance tuning

Senior level experience and knowledge as lead UNIX resource on large projects that consisted of HP Superdomes (PA/IA) running HP-UX (11iv1/11iv2/11iv3), SUN Ultra-Enterprise servers running Solaris (V9/V10/V11), IBM Power 5/6/7/8 running AIX (4.1/5.3/6/7), HMC V7/8/9, PowerVM, PowerHA, IBM/DEL/HP Blades running Redhat V3/4/5, SUSE V10/11 Linux and various Windows Server Editions

Extensive experience as an architect and SME for large (5000 servers) Data Center migrations using PLATESPIN, DOUBLETAKE, QLOGIC, VMOTION, NETBACKUP, and host-based tools (i.e.: AIX NIM, HPUX Ignite, Solaris Jumpstart, and Kickstart)

Data Center Network Security, Consolidation, and Rationalization.

Strategic Planning and Deployment

Network and IT Solution Design and Implementation

People Management and Mentoring

Strategic Alliances and Partnerships

Alignment of IT Strategy with Business

IT Infrastructure Management and Architecture

Continuous Process Improvement (ITIL)

Risk Assessments and Mitigation

Technology Investments

Cloud (AWS, Azure, CaaS)

Negotiations

Driving Change and Transformation

New Product Conceptualization

Cost-Effective System Deployment

Strategic Planning and Virtualization and performance

Solaris, AIX, HPUX, Linux

LAMP – Linux/Apache/MySql/SSL

KEY SKILLS AND ACHIEVEMENTS

Program and Project Management – Focus on Data Center Consolidation and Rationalization

ITIL Consulting/Dashboard Creation and Deployment – At Washington Mutual – Served as a key stakeholder in implementing ITIL practices into the company’s IT operations and governance portfolio, including all of the key components based on Six Sigma Lean practices, operational excellence, process engineering and compliance practices such as Sarbanes Oxley and PCI certifications as well as supporting operations of ERP platforms such as Oracle and Siebel Systems and Enterprise level RDBMS’s. At Cisco Systems – Instrumental in managing project initiative to launch a new corporate data center and a billing business center. Effectively coordinated WAN infrastructure and growth; converted from a bridged environment to a routed WAN and doubLed support contracts during a one-year period which resulted in increasing channel sales with business partners.

CAREER HISTORY

Contractor (Leadership)

Currently an Independent Consultant – No current fixed term contracts, focus on Infrastructure and Data migrations

Major Nationwide Food Retailer – National provider May 2019 – Present

Data Center Management (MEP) and IT Operations (ITIL) governance

Data Center Solutions in Infrastructure buildout of Network, Compute, Database, Security, and IT Ops practices

Implement Cisco UCS/Nexxus/MDS/F5 BigIP platforms for Infrastructure model

Windows 2012, CATOS (Cisco)

Auto Insurance organization – National provider March 2018 – May 2019

Data Center Infrastructure modernization, platform uplifts, IT Operational Practices, IT Vendor Selection

Replace HP and Dell Infrastructure with Cisco UCS/EMC/vBlock platform solutions

Windows 2012, RHEL 7, AIX. CATOS (Cisco)

Health Care Organization – Midwest April 2017 – March 2018

Data Center / IT Operation and Facility Operation reviews and new model implementation, IT and Facilities Team recruitment and selection

Review/Optimize Service practices and models for Compute/network/telemetry in critical environments

Provided leadership to staff and align IT resources with new technologies and resource/planning

Windows 2012, RHEL 7, AIX. Solarisx86 (Sun)

General Practices and activities

Consult with C Level (CIO, CSO, CXO) executives to deliver solutions, strategies, and roadmaps for their Data Center and Technology organizations.

Data Center evaluations of platforms, practices, team efficiencies and roadmaps

Program and Project Management services design and execution.

Implement products from Cisco, Netapp, Hewlett Packard, Microsoft, Redhat and other vendors.

Data Center Analysis and Capacity Planning requirements.

Data Center Consolidation and Rationalization plans and efforts.

Bridging that gap of knowledge with ITIL Process Controls, and Operational Knowledge over decades of best practices development and execution.

Evaluating the platforms and technologies in use and provide recommendations to enhance their business plans.

Web/App/Database analysis and tuning/deployment

Program / Project Management (ITIL)

Systems Engineering and deployment

Data Migrations

Senior Manager / SENIOR SOLUTIONS ARCHITECT / ITIL and ITSM Leader – Alpharetta, GA

Verizon Jun 2011 – Mar 2017

Data Center practices evaluations, recommendations and roadmaps

Data migrations between existing and new Data Center platforms

ITIL/ITSM practices and evolution consulting of customers enterprise solutions

Project Management and Project Delivery

Able to influence C-Suite decision makers

Security (Firewall, Encryption, hardening) of networks and host systems. SOX and PCI compliance

Advanced Excel skills

Strong infrastructure, application and cloud technology knowledge

Effectively providing top tier sales and consulting for enterprise level customers/clients with executive-level communication and interpersonal skills and an ability to effectively navigate and mediate conflict and foster honest dialog.

Technologies consulted/sold on were Cisco UCS, Cisco Nexus, Cisco VOIP, UCC, Unix, Linux, Windows, VMWare, Hyper-V, Citrix, Openstack, Converged, and Hyper Converged. CDN comparisons between Akamai and Edgecast for best of breed results.

Promoted and sold technology products from Cisco, EMC, Netapp, F5, Hewlett Packard, Microsoft, Redhat, and other partnerships. Supported/Promoted storage standards; CIFS, NFS, etc...

Promoted/Sold Verizon MSP and Professional Services offerings

Provided differentiation analysis between IIS and LAMP stack deployments.

Provided differentiation from Verizon Cloud to Azure, AWS, and Softlayer offerings.

Guide Enterprise Level Customers with Data Center Operational Practices including ITIL dimensions as required for the requirements.

Program Manage Data Center Consolidation/Migration activities for Domestic and International customers

Presented Executive level hands on demonstrations of Verizon offerings.

Advise on Data Center Architecture and capacity analysis for power, cooling, redundancy, and space management.

Define Network Architecture and Strategy for capacity, redundancy, and performance requirements.

Review Architectural road maps in technology selection for compute, network, and storage.

Responsible for prioritizing, multitasking, and performing effectively under pressure along with an ability to thrive in a fast-paced industry. Demonstrating strong analytical skills when understanding campaign performance and providing optimization recommendations along with experience in team and account portfolio planning and prioritization.

Instrumental in developing and presenting business proposals with ROI while identifying and implementing apt solutions to increase business opportunities, service offerings, and revenue.

Analyzing and resolving business and technical issues to enhance efficiencies and reduce costs.

Providing coaching to high-performing teams of technical staff to provide quality development, integration,

and support.

Solutions Architect Advanced Services / Cisco Systems Jan 2008 - Jun 2011

Provided top tier professional services for enterprise level customers/clients.

Sold Cisco UCS, Nexus, Switches, Firewalls, Virtual appliance software. And TAC agreements.

Promoted/Sold Cisco MSP and Professional Services offerings

Performed hands on demonstrations of UCS, UCC, and Nexus equipment. Demonstrated HA functions such as “hot swaps” and recovery features.

Delivered technical consultation and documentation for strategic planning, architectural value analysis, business value analysis, return on investment, operational management, and total cost of ownership.

Developed high-level designs for data center technology, end-to-end architecture and facilitated implementation/operations road maps.

Provided virtual operations management and cloud operations services assessments for customers implementing enterprise cloud and virtualization technology.

Closely collaborated with the sales force for presales and business development activities, as needed, and worked with strategic partners to create VBlock and Flexpod environments running VMWare with vm configurations of Windows, and Linux distributions custom tailored to enterprise customer requirements.

Primary Virtualization platform was VSphere and ESXi hosts running on Cisco orchestration platform.

IT Director

TelePacific Communications Apr 2007 – Jan 2008

Managed all shared services and support teams for back office and internal network environments of the third largest Telecomm in the California and Nevada markets

Responsible for managing data centers along with all Infrastructure support teams, including systems administration, desktop support, network administration, DBA, and application support.

Effectively set standards, forecasted growth, and implemented best practices methodologies, company wide.

Provided design and architecture for all technical environments such as Dev, Integration, UAT, and production.

Evaluated new technologies/methodologies such as virtualization and SOA.

Technology Manager III

Washington Mutual Jul 2001 – Apr 2007

Management (selection/hiring/training/promoting/discipline) of employees and contractors

Lead all technical aspects and shared services of two national data centers operating within mission-critical environments for the home loans division (internal clients), including loan origination, data warehousing, enterprise portal, insurance services, and CRM.

Consolidated Data Center facilities and technologies from acquisitions of financial institutions acquired

Efficiently managed the maintenance of all labs and data centers, including critical environments and technical components.

Managed all technical teams overseeing operation of Production and Non-Production environments. This included Windows Servers (Active Directory 2003) Administration, Unix/Linux/AIX Administration, Network Administration and Database Administration (Oracle/MSSQL/MySql) Network Cisco/HP/BigIP Administration and Engineering.

Coordinated budgeting, forecasting and capacity planning for all production and Non-production-facing environments.

Actively engaged in designing, system definition, platform selection, implementation and management.

Worked in close coordination with internal teams and external vendors for integration and ongoing production.

Responsible for leading management of shared services teams, including operations, network, system

administration personnel, project managers and engineers. Provided selection and hiring of technical personnel as well as performing performance reviews and discipline as needed.

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