Support Representative Service

ANDERSON EMMANUEL Q. ABUNDO

Address: **** *** **., ***** ***********, Sta. Ana Manila

Email: ********.******@*******.***

Phone: 091********

OBJECTIVE

Seeking a challenging career with a progressive organization that provides an opportunity to capitalize my technical skills & abilities in the field of Information Technology (IT).

EDUCATIONAL BACKGROUND

TERTIARY EDUCATION : STI College Taft

Taft Ave., Malate, Manila

Course : Bachelor of Science in Information

Technology (2012 – 2017)

SECONDARY EDUCATION : Paco Catholic School (2008-2012)

1521 Paz St., Paco, Manila

PRIMARY EDUCATION : Paco Catholic School (2002-2008)

1521 Paz St., Paco, Manila

WORK EXPERIENCE

COMPANY : TELECTECH (TELSTRA)

Technical Support Representative (Tier I)

January 22, 2018 – May, 2018

Ground Flr, Five Ecom Center, North Palm

Coast, MOA Complex, Pasay City

COMPANY : TELECTECH (TELSTRA)

Customer Service Representative

May, 2018 – August, 2018

Ground Flr, Five Ecom Center, North Palm

Coast, MOA Complex, Pasay City

COMPANY : TELECTECH (DOORDASH)

Customer Service Representative

August, 2018 – November, 2018

Ground Flr, Five Ecom Center, North Palm

Coast, MOA Complex, Pasay City

COMPANY : TELECTECH (TELSTRA)

Technical Support Representative (Tier II)

November, 2018 – October 23, 2020

Ground Flr, Five Ecom Center, North Palm

Coast, MOA Complex, Pasay City

COMPANY : Remotasks

3D Lidar Annotation

May 2020 – Present

Work from Home

TRAINING : 18th STI National Youth Convention

February 7, 2014

SMX Convention Center

Mall of Asia, Pasay City

: 19th STI National Youth Convention

February 11, 2015

SMX Convention Center

Mall of Asia, Pasay City

TECHNICAL SKILLS

Basic Hardware Troubleshooting

Basic Network Troubleshooting

Basic Programming Languages: JavaScript, Visual Basic, PHP, HTML, CSS

Applications: MS Office, Adobe Photoshop, Xampp, Mysql

PERSONAL INFORMATION

DATE OF BIRTH : January 1, 1996

PLACE OF BIRTH : Baguio City

AGE : 25

CITIZENSHIP : Filipino

CIVIL STATUS : Single

RELIGION : Roman Catholic

REFERENCE

MELAN CARLO CALINISAN – Team Leader at Teletech (TELSTRA)

Contact: 094********

DANIE RAMOS – Team Leader at Teletech (TELSTRA)

Contact: 097********

BRYAN ESTEBAN – Team Leader at Teletech (TELSTRA)

Contact: 093********

I hereby certify that the above information is true and correct to the best of my belief and knowledge.

ANDERSON EMMANUEL Q. ABUNDO

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