Spa Front Desk
Resume:
REBECCA GIAUQUE
*********@*****.***
SKILLS
Customer Oriented
Fast Learner
Organized
Calm and Collected
Problem solving
Teamwork oriented
Conflict resolution
Communication skills
LotusNotes, IBM Notes, Outlook
Microsoft Word/Excel/Power Point
Book4Time (Booking Application)
Spasoft (Booking Application)
ADP
Birchstreet
Workday
HotSOS
REFERANCES
Jennifer Marquez
Phone: 805-***-****
Natalie Posner
Phone: 817-***-****
Jocelin Marquez
Phone: 805-***-****
EXPERIENCE
SPA SUPERVISOR/ FOUR SEASONS
March 2015 - Current 6 years Westlake
During my position as spa supervisor, my duties included the following:
Managed schedules for 80+ therapists, front desk receptionists, and spa attendants
Conduct reviews and standard tests for over 80 employees
Create solutions for any predicaments that clients come across
Resolve any complications with employees
Schedule all training sessions and staff meetings
Introduce new products and procedures to staff
Oversee inventory for the spa boutique
Arrange bookings for large groups
Discreetly and confidently assist VIPs with bookings
Finalize payroll for accounting team
Assist with all ordering for professional products, operational products and spa boutique.
Assist with creating the annual department budget
Examine profit and loss charts to maintain department goals.
Adjust spa operational orders and arrange spa promotions to sustain profit.
Trained in Four Seasons Leadership Program
Trained new spa manager on daily operations of the spa
Assist with training new staff at another property
Assist with quality assurance at other properties
During my position as Administrative Assistant, my duties included the following:
Book appointments for large groups
Pre-order food and amenities for groups and VIPS
Discreetly and confidently assist VIPs with bookings
Data input for all spa product orders into our ordering system
Data input for payroll
File and compete Reginal Spa Director’s traveling expenses
Update and inform Reginal Spa Director of any appointments, meeting’s and travel plans
Order office supplies for managers and spa front desk
Attend Resume meetings and record any updates of large in-house groups who wish to utilize the spa, as well as, updating their profiles to reflect any discounts or preferences.
Organize and maintain employee files with updated paperwork and data entry.
Scan and upload documents for management
Assistant General Manager /The Habit Burger Grill
April 2009 - October 2014 5 years 6 months
Newbury Park/ Camarillo/ Oxnard/ Ventura/ Carmel Mountain/ San Diego
In my position as assistant general my duties include the following:
Managed schedules for 30 employees
Reviewed all labor
Monitored food cost and orders
Carried out monthly inventory
Conducted interviews
Processed new hires
Opened new locations and trained staff.
Lead lunch and dinner shifts
Encouraged and improved team moral
Trained all positions including managerial
Created solutions for any predicaments that clients come across
Resolved problems with employees
EDUCATION
BUSINESS ASSOCIATE DEGREE
Moorpark College
2014- Dec 2017
ACCOUNTING ASSOCIATE DEGREE
Moorpark College
2014- Dec 2017
HIGH SCHOOL DEGREE
Adolfo Camarillo
2008-2010
VOLUNTEER EXPERIENCE OR LEADERSHIP
Boys and Girls Club of America in Camarillo
While I was volunteering here I led group activities that ranged from dance, games, arts, and competitive tournaments for kids. I also tutored Kindergarten to 9th grade.
Big Brother and Big Sister’s after school program in Camarillo.
While I was volunteering at this program, we were matched with kids that were having a hard time at school or at home, and mentored them through their tough times. We would spend time on homework and fun actives, which included art projects and teamwork games.
City Council in Camarillo
Assisted with mayoral election campaign for Bob Taylor's, mayoral candidate in 2009. I helped set up meet and greets, as well as, organized social gatherings throughout the campaign.
Camarillo Chamber of Commence
I helped set up monthly business meetings at different locations for the Camarillo Chamber of Commence. I assisted with setting up with ribbon cuttings when needed. I also assisted with getting new comers situated at events and getting them acquainted with other members.
Contact this candidate