Executive Assistant Manager

ROBERT OWSLEY

**** *. ******* ***. *******, IL **626 · 847-***-****

************@*******.***

Experienced Manager seeking a management position within a fast-paced company. Successful at multitasking and accomplishing a list of important projects and essential duties with a positive attitude. Meticulous attention to detail is used in combination with patience and a level head to efficiently communicate. A strong desire to achieve best results is my motivation to keep the company running smoothly and worry-free for employees and its customers on a daily basis.

EXPERIENCE

2018-2019

WHOLESALE SALES MANAGER, VOSGES HAUT-CHOCOLATE-CHICAGO, IL

Responsible for company's largest wholesale accounts

-Accurately entered and maintained all Distributor and Vosges Boutiques' orders via phone/email

-Assisted organizing company trade show appearances that added new Vendors

-Verified/disputed Vendor chargebacks and penalties to recoup thousands of dollars back to company

-Assisted Accounting with invoicing and collected past due monies owed to company

1993 –2018

MANAGING PARTNER, MID-STATES SALES & SERVICE INC.- CHICAGO, IL

Run a small Wholesale Distributor family business that started in 1979.

-Executive Assistant until owner's death in 2009

-Daily supervised a group of 8 employees, weekly contact with all Vendors and Manufacturers

-Resolved all sales, warehouse products, personnel, shipping, and financial problems

-Implemented software programs that improved sales and efficiency by 25%

-Cut nonessential Inventory purchases which improved cash flow and increased shelf space

-Administered payroll, filed company taxes, ran monthly reports, maintained AP/AR and budgets

1991– 1993

STORE MANAGER, BLOCKBUSTER VIDEO LLC- CHICAGO, IL

Managed a $1.2 million retail store with 15 employees

-Supervised three Assistant Managers and 12 Customer Service Reps

-Devised a weekly work schedule and trained all employees to reduce absenteeism and increase morale

- Increased sell-thru product sales figures by 50%

1990-1991

ASSISTANT MANAGER, DISNEY STORE- CHICAGO, IL

Assisted the Store Manager in a $5.5 million retail store in Water Tower Place

-Employee Liaison between FT/PT employees and Store Manager to better communicate/resolve issues

-Customer Service Coordinator achieved reducing customer complaints by 33%

EDUCATION

1990

BACHELOR OF BUSINESS MANAGEMENT: BARAT COLLEGE-LAKE FOREST, IL

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