Matthew Dolins

***** **** **. *******, ** *****

585-***-****

adl5ov@r.postjobfree.com

CITY OF ANAHEIM, Anaheim, CA 2018 - Current

Systems Engineer, SAIC, Persepcta

Engineer and Administrator of SCCM version 2010 managing 3,500 endpoints both servers and desktops for the City of Anaheim, continuously upgraded from 1710 at the start.

Maintain Operating System Deployment by adding in new computer models, changing scripts, updating drivers, so everything is kept at the latest state.

Manage WSUS, Applications, Packages, Task Sequences, Monthly Microsoft Updates, anti-virus, batch files, PowerShell scripts, VB scripts, and all day to day SCCM operations, including agent repairs.

Maintain the Active Directory, run reports for user and computer inactive cleanup and worked on plans for upgrading the current AD structure and perform day to day Windows Server operations and tickets. Training in Azure AD, Intune, MDM, O365.

Work with Security to roll out and manage Palo Alto Traps/Cortex for advanced malware protection.

Perform day to day Windows Server operations and tickets and was on the on-call schedule.

In charge of Standards and Compliance for all software in the organization, managed through SCCM. System Center Configuration Manager, Microsoft Endpoint Configuration Manger, MECM

Provide support for Servers running 2003, 2008, 2012, 2016, and 2019. VMWare vSphere utilized for virtual servers’ setup and management.

Generate reports through SCCM for all groups and formulate and implement projects based on the reports. Azure AD, Office 365, O365, Intune, MDM, Microsoft Windows Server 2008, 2008 R2, 2012, 2012 R2, 2016, 2019

Managed 6 technicians as their Lead and worked with Perspecta, City IT, and City users for the roll out of Windows 10 to replace Windows 7. Created the images, engineered the customizations, and maintained schedules and project planning for the City Wide migration to Windows 10 to be in compliance

PIH WHITTIER, Whittier, CA 2013 - 2018

SCCM Administrator and Engineer, Allscripts Corporation

Sole Engineer and Administrator of SCCM version 1802 managing 6,000 endpoints since 2014.

Engineered SCCM from the ground up starting with SCCM 2012 R2 with continuing upgrades to SCCM 2016 for versions 15xx through 1703, 1710 and finally upgrading to current version 1803.

Build and Maintain Operating System Deployment, WSUS, Applications, Packages, Task Sequences, Monthly Microsoft Updates, AV Servers, batch files, PowerShell scripts, and VB scripts.

SCCM operations, including agent repairs. Also maintain the Active Directory and assisting in the migration to Active Directory for Server 2016.

Deploy and maintain BitLocker encryption, Cisco Advanced Malware Protection, and Microsoft Intune for mobile device management (MDM).

Lead in charge of all Project and Go-Live deployments. In charge of Standards and Compliance for all software in the organization, managed through SCCM. Provide support for Servers running 2008 R2, 2012 R2, and 2016. VMWare vSphere utilized for virtual servers and virtual desktops.

Spearheaded the project for companywide migration from Windows XP to Windows 7.

Redlands Community Hospital, Redlands, CA 2011 - 2013

Lead Systems Specialist/Desktop Manager

Managed a team of 6 desktop technicians for day to day operations. Assigned tickets, provided instructions to technicians, created operational budget, prepared work schedules for desktop team including overtime hours, and prepared reports to director of IT regarding compliance while personally handling work orders and tickets.

Project Management for upgrade/replacement of hospital computers, thin clients, new off-sites, hospital expansion and managed the call ticketing system.

Lead in testing applications and preparing the environment to move from Windows XP to Windows 7.

Supported Windows Server 2008 and 2008 R2 and researched the company move over to utilizing SCCM to replace Novell.

Optivus Proton Therapy, San Bernardno, CA 2010 - 2011

Lead Systems Specialist/Desktop Manager

Upgraded and maintained the Active Directory, Print and File Server, Exchange Server, Certificate Server and provided backup support for the UNIX support person for management of the virtual infrastructure.

Replaced all of the company’s XP computers with Windows 7 migrated files and programs over and compatibility workarounds for older software.

Upgraded hardware and software components for the 2003 and 2008 servers and Windows 7 workstations. Provided firewall and network infrastructure and after hours support.

Maintained the Mac environment, Exchange user accounts, Domain Accounts, and Data Center support.

University of Rochester Hospital and Medcenter, Rochester, NY 2001 – 2010

Responsible for PC and Mac Desktop Support, Networking, Printers, and Linux server support utilizing a ticketing system. Utilized SMS 2000 (predecessor to SCCM) and later 2003 for support and created and deployed software packages through it.

Managed the Pediatric Active Directory system and Outlook setups connecting to the Exchange servers.

Coordinated and managed other technical staff on projects, especially the migration to Windows XP from Windows 2000 and NT 4 and then to Windows 7.

Support for Windows XP, 2000, 95, 98, NT, Mac OS 9, and 10, and both general and Medcenter specific applications including Adobe and Microsoft software and clinical and business applications.

Installed new hardware and software, maintained and repaired computer systems, and completed upgrades.

TEKSystems contracted to NTID@RIT, Rochester, NY 2000 PC Technician

Computer Rentals of America, LLC., Rochester, NY 1998 – 2000 PC Technician and Branch Manager

PC Warehouse, Rochester, NY 1996 – 1998 PC Technician

EDUCATION

1993 – 2000 Rochester Institute of Technology Bachelors of Science in Information Technology

Miscellaneous: Extensive in person training with a Microsoft Professional Engineer in SCCM. Attended workshop for Cisco Advanced Malware Protection. Online training for Office 365, Azure Administration, Azure Active Directory, Mobile Management and Security and Compliance.

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