Agile Project Manager

Jean Narcisse Djaha, MBA, SDP, ASSM

Virginia Beach, VA 23464 757-***-**** Jean Narcisse Djaha

PROFESSIONAL SUMMARY

Agile Program Manager for Emerging Markets A distinguished Agile professional with experience facilitating ART execution in a variety of cultural contexts.

Problem Solver Resolves impediments of Central government policy, structure and governance on behalf investment firms

Industries Shipping Logistics,Healthcare Product Lifecycle, and Retail Technology

Strategic Solution Leader Results-oriented professional applying Agile methods to drive continuous improvement and it- erative product delivery.

Influence and Communication Experience working across multiple functions and suppliers to ensure consistent and supportive engagements.

PROFESSIONAL EXPERIENCE AND SELECTED ACHIEVEMENTS

Senior Political Consultant January 2021 - Present Globalwonks Washington, DC

Serve as the subject matter expert for investment risk assessment throughout French West Africa. Accomplishments:

Report to corporate executives and client leadership teams.

Provide daily monitoring and implementation of the policies, protocols, rules, and constraints defined for 15 client leadership teams differentiated by the portfolio management architecture. Specifically, to aligns strategy and execution of private equity investments to finance the construction of 12 high-rise residential dwellings through 7 cities across 3 countries. In addition, to govern the solution for the design, approvals and operations for 4 large scale entertainment venues through 3 cities and 2 countries.

Drives cross-functional coordination during Program Increment Planning Sessions with the use of 11 historical research projects and 9 weekly requirements metrics analysis. Analyses include financial, technical, and business contexts of governmental relations, working agreements and the cultural determinants of traditional portfolio mindsets.

Facilitate the self-organization and self-management for components of the Counsel on International Relations operating in West Africa and North Africa. These components are essential in resolving conflicts related to ongoing and persistent ter- rorism across Mali, Niger Burkina Faso, and Chad.

Facilitate approval of the business hypothesis for continual exploration of proposed products and initiatives. This includes presentation of archival market rhythms and timing for competitive and risk analysis. These efforts finalized 12 objective and key results and provided alignment and cross-functional cooperation throughout the portfolio. Net Results: Improved the internal and critical functions needed to achieve the portfolio’s objectives setting, monitoring, and achieving performance goals.

Senior Scrum Master Jan 2016 to Dec 2020

S2A CI Solutions Abidjan, Cote D’Ivoire

Subject Matter Expert on behalf of organization to manage and apply the Agile Framework to scale operations. Tasking involved highly complex integration work assignments – 65+ projects covering 100+ employees within technology, construction, industrial cleaning and pharmaceutical industries across Cote D’Ivoire and Togo. Accomplishments:

Reported to the directly to the Chief Executive Officer.

Assessed and forecasted organizational state of Agile maturity for delivering key initiates outlined in the portfolio roadmap. These initiatives integrated aspects of the lower-level roadmaps into a more comprehensive view to encourage acceptance of the desired future-state municipal services. Improved waiting times for registrations issued by the Cote D’Ivoire Central Department of Motor Vehicles.

Created collaborative communication calendars for agile ceremonies including Iteration Planning and Program Increments and implemented governmental-wide guidelines for adoption and use. Organized and maintained the respective backlog for an ex- cess of 20 products by enforcing team rules such as work in process limits agreed upon by team members.

Applied technological research and mentoring amongst stakeholders and technical teams to remove impediments that re- quired support beyond the team’s authority. This process evaluated and prioritized the capabilities and requirements for 4 programs each within 9-12 months.

Net Results: Applied Agile Framework to develop an annual audit process, to provide onboarding of supporting personnel, and detail the value stream of several significant and repeating workflows. Agile Project Manager Jan 2012 to Dec 2015

SGPS Technologies. Abidjan, Cote D’Ivoire

Reviewed and assessed the execution of features and capabilities of telecommunication services to the governments of Cote D’Ivoire and Senegal. Recommend appropriate metrics and measurement for 10 existing processes across 5 domains of Central governments. Accomplishments:

Reported to the Chief Executive Officer.

Served as liaison between Lean-Agile Center of Excellence and all levels of staff including staff research offices, user ex- perience staff and geographically dispersed executives on the mechanics of Lean and Agile methods. These efforts served to support the strategic development and implementation of Agile principles throughout product lifecycle.

Instituted Agile roles, templates and artifacts to drive the Central government toward transformational changes. Worked with product managers to prioritize and refine program backlogs. This process provided transparency of build scope for 10 processes and in excess of 25 production releases.

Technically assessed seven communication solutions including first-responder and aw-enforcement to document and integrate evidence based recommendations into future-state projections. These analysis served to perform quality assurance reviews of vendor deliverables and related service level agreements for 3 solutions under development. Net Results: Improved communication outcomes by facilitating critical decision-making pathways and roadmaps enable people and busi- nesses to communicate reliably and at scale.

SOFTWARE PROFICIENCES

Agile tooling ( Jira Align,Confluence, Azure)

Communication Tooling ( Slack, Teams, WebEx)

Productivity Tooling (G-Suite)

CERTIFICATIONS

SAFe DevOps Practitioner (SDP)

SAFe Product Owner / Product Manager (POPM)

SAFe Advanced Scrum Master (ASSM)

Certified Scrum Master (CSM)

EDUCATION

Ph.D., Diplomacy and International Relations

Centre D’études Diplomatiques Et Stratégiques University, Pa- ris,France

Master of Public Administration, Public Leadership & Manage- ment

Regent University, Virginia Beach, United States

Master of Business Administration, International Business Ashworth College, Norcross, Georgia

Master of Business Administration, Human Resources Académie Des Sciences Technologique Comptable University

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