Sales Manager
Resume:
Troy Lewis
Fremont, OH ***20
**********@*****.***
Work Experience
Operations Manager
JS Fabrications – Fremont OH
**** – Present
• Responsible for estimating new projects, primarily Automotive, Aerospace, and Manufacturing.
• Initial design and feasibility
• Management of Production Personnel
Director of Operations and OpEx
Standex International - Salem, NH
2016 to 2019
• Responsible for 42 Plants globally, including locations in the United States, Europe, China, India, Mexico, and Canada.
• Primary responsibility is to develop and implement consistent operational processes, production and quality standards, and KPIs across all manufacturing plants globally for all aspects of operations and disciplines, including engineering, manufacturing, quality, materials, and supply chain management.
• Member of the Acquisition team, responsible mapping operations, sales, and supply chains of newly acquired companies. In this role, I was part of three acquisitions, one in Italy/Romania, one in China, and one int the United States.
• Roll out the company’s new ERP system (SAP). This included set up of operations, operational routing, materials, labor scanning and reporting.
OpEx Manager
Carbo Forge - Fremont, OH
2010 to 2016
• Report directly to President, outlining overall improvement strategy, goals, target savings and costs, timelines, and status. Recent lean six sigma project Improved departmental output by 40%, yielding $138k of operational savings.
• Responsible for management of all production departments. This includes evaluation of staff, establishment of production standards, OEE tracking and reporting, maintenance, and quality.
• Responsible for downtime reporting and analysis. This includes the development of proper downtime categories, work center logs, corrective action, and the establishment of metrics to reduce downtime.
• Identify, develop, and manage CapEx improvements, including ROI analysis, initial mechanical engineering of new equipment, development of equipment specifications, and coordination with potential vendors.
• Recruit, manage, and evaluate production personnel.
• Monitor, measure, and identify lean initiatives for all departments within the company.
• Develop and manage all corporate lean manufacturing and six sigma initiatives.
• Work center design and process flow improvement initiatives.
• Develop process improvement initiatives that increase production and lower cost.
• Implement and improve formal production standards and OEE measurement.
• Identification, development, and implementation of capital expenditures designed to increase productivity, efficiency, and throughput.
• Mentor all new employee's conducting all training and performance evaluations during their first year of employment or successful completion of assigned apprenticeship program.
• Continue to implement and enhance the capabilities of the company's ERP system focusing on maintenance, tooling, and production monitoring modules.
• Develop automated maintenance PM items and schedules.
• Develop and utilize effective productivity reports that lower level management can use to help them achieve established OEE targets.
Skills: Team building. Management and evaluation of staff. Implementing, managing, and measuring the effectiveness of lean manufacturing techniques. Establishing and improving production rates, process flow, and standard operating procedures. Identifying and correcting manufacturing or process constraints. Sales/Applications Engineering Manager
LEWCO, INC - Sandusky, OH
2003 to 2010
Manager of Engineering/Technical Sales for $20M manufacturer of material handling systems and industrial process heating equipment, responsible for the management of the company's overall sales and marketing activities.
Primary responsibilities:
• Work as part of the company's management team to develop annual operating plan. Including a sales forecast, pre-sale engineering, estimating, marketing plan, and overall budget.
• Responsible for pricing and margin set points.
• Management of a group of professional outside regional sales managers, located in Illinois, Florida, Texas, Florida, California, and Ohio. My role is to develop strategies for each region to ensure volume targets are met in each product group and sales channel. Sales channels include large end user accounts, third party distributors, systems integrators, and government contracts.
• Management of a group of professional inside technical sales engineers responsible for feasibility analysis, initial equipment application, estimating projects, developing technical sales proposals, and equipment quotations. My role is to ensure that there are processes and reporting in place to make sure that customer requirements were accurately captured, initial engineering is complete and accurate, and that proposals are developed and delivered on time within the company's manufacturing capabilities.
• Management of a marketing staff responsible for the development technical bulletins, operation manuals, and distribution of company marketing collateral. This includes website development, search engine optimization, literature, news releases and other promotional items.
Skills: Application engineering, estimating, technical sales staff and objectives, CRM implementation, utilization, and reporting, Sales and marketing strategy development and execution, Sales channel development, Web development and search engine optimization.
Manager of Information Technology
LEWCO, Inc - Sandusky, OH
2002 to 2003
I served as manager of IT as a transition role to prepare the company for the merging of our two primary product lines which had previously had entirely different sales and engineering structures and related software/data applications.
• Responsible for development of internal business applications including the corporate website, quote and proposal software, engineering automation programs, and ERP system tools.
• Managed a group of professional programmers and web developers.
• Implemented and maintained the corporate file, web, exchange, and SQL servers as well as our voiceover IP phone system. Skills: ERP implementation. Software development in various programming languages including VB, VB.net, C#, Web development in asp, asp.net, database maintenance, development, and integration, Familiar with SQL server and most other formats. salesforce.com CRM management
Product Manager
LEWCO, INC - Sandusky, OH
1998 to 2002
Product Manager for process heating equipment, one of LEWCO's 2 primary product lines. In this role, I was responsible for both Sales and Engineering functions.
Primary Responsibilities:
• Management of a team of mechanical and electrical design engineers. My role was to oversee product engineering, assign projects, review and approve equipment designs, review and approve plant releases, analyze costs. Responsible for recruiting and evaluating performance.
• Management of a team of technical sales associates. My role was to assign territories, train on technical details of product line, review applications and approve proposals. Responsible for recruiting and evaluating performance.
• Development of sales/marketing strategies.
• Development and documentation of standard equipment designs.
• Development of new equipment designs.
• Propose and maintain marketing budget.
• Review profit and loss set pricing and margin levels. Skills: Very Familiar with design, manufacture, and application of conveyor systems and industrial oven equipment, mechanical engineering software including Solidworks and AutoCAD. Inside Technical Sales Engineer
LEWCO, Inc - Sandusky, OH
1996 to 1998
Inside technical sales for process heating equipment. Primary Responsibilities:
• Analyze customer application and requirements.
• Initial cost estimate and bill of material.
• Develop proposals that best suit customer needs.
• Maintain customer contact.
• Close orders through accurate pre-sale engineering and good salesmanship.
• Develop new business opportunities.
Education
Master of Business Administration
Tiffin University - Tiffin, OH
January 2000 to December 2001
Bachelor of Science
Heidelberg College - Tiffin, OH January 1991 to
May 1995
Certifications/Licenses
• Six Sigma Black Belt
• Six Sigma Master Black Belt
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