Executive Assistant Administrative

Davida I. McMillan

Greater Atlanta Area

Phone: 770-***-**** E-Mail: ******.*.********@*****.***

www.linkedin.com/in/davida-i-mcmillan

C-Level Executive Assistant Office Manager

Highly experienced and detail-oriented professional with over 20 years of experience in providing primary support for C-level executives and handling confidential information with discretion. Skilled in interacting comfortably and competently with senior-level executives within and outside the company, as well as with customers, vendors, and visitors. Demonstrates a high level of professionalism, organizational aptitude, judgment, intuitiveness, and enthusiasm. Proven track record in leading executive leader calendar, division calendars, mapping of strategic initiatives and tracking progress of central initiative actions. Deft at understanding business issues and applying appropriate decision-making skills to set daily priorities. Proactively seeks ways to streamline office processes and leverage best practices that build on our collaborative work environment.

SKILL AREAS: Executive Administration ● Project Management ● Calendar Management ● Time Management ● Office Management ● Executive Event Management ● Domestic & International Travel ● Conference Registration & Plenary Session Support ● Creative Problem Solving ● Human Resources ● Employee Engagement ● Customer Relationships ● Expense Reports & Reconciliation ● Liaising & Coordination

PROFESSIONAL EXPERIENCE

US Census Bureau, Atlanta, GA (July 2020 – Oct 2020)

Enumerator

Collected household and demographic information by canvassing assigned areas.

Appropriately documented and reported the results.

Verified household addresses and ensured that all maps and address lists.

Corrected discrepancies in existing data.

Randstad, Atlanta, GA (Sept 2019 – Oct 2019)

Executive Assistant

Provided temporary high-level administrative support to the Senior Vice President, General Counsel and Compliance Officer – Novelis Inc.

Performed executive administrative functions for Novelis Legal department including extensive international travel arrangements, visa processing, expense reports, coding and processing invoices, scheduling meetings and booking conference rooms via Outlook.

Performed general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.

Corporate Temps, Atlanta, GA (Nov 2018 – June 2019)

Executive Assistant

Provided high-level administrative support to the Senior Director - Chronic Disease Prevention Section of the GA Department of Public Health.

Performed executive administrative functions including answering phones and screening calls, making domestic travel arrangements, managing expense reports and invoices, scheduling meetings, receiving visitors, internal and external correspondence.

Oversaw Sr. Director CDP’s functions with regard to event coordination, calendar management, general office duties, preparing materials for all meetings, registering for all conferences, running errands and other duties.

Maintained key relationships and communications within the company, including other executives and with external vendors to ensure business needs are met.

Attended management meetings and organizing necessary materials for meetings.

Set up weekly, monthly, and quarterly staff meetings including booking a conference room and assisting with organizing any materials needed for the meeting.

Prepared and edited correspondence, reports, and presentations, researching and analyzing data while preparing reports and recommendations.

Performed general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.

Ricoh – USA, Atlanta, GA (Aug 2017 – Aug 2018)

Senior Administrative Assistant, Account Management

Strategically prioritized and coordinated schedules and calendars for DigitasLBi, Managing Director and SVP, Group Director.

Maintained and monitored calendars of scheduled appointments, upcoming events, catering, and matters requiring immediate attention. Coordinated agendas, and dispatched meeting invitations and agendas to attendees, booked meeting rooms.

Arranged for IT resources and refreshments in support of smooth and efficient meeting facilitation.

Oversaw the smooth daily operation of the office. Communicated with building management; monitor and order supplies; maintained office equipment; and monitored the general email account.

Managed travel arrangements for MD and SVP via Amex Global; aided the creation and submission of expense reports for MD/SVP/VPs via Concur; processed agency-wide Delta team flights via barter tickets and manage inventory.

Reserved transport and accommodations taking into consideration manager preferences, cost and timing implications. Ensured that managers have the necessary paperwork for travel (tickets, confirmation numbers, visas, itineraries).

Monitored departmental expenses and maintained an efficient filing system to ensure reports, correspondence, and financial documentation are maintained and readily available.

National Minority Supplier Development Council, New York, NY (Mar 2011 – Feb 2017)

Admin to Vice President of Field Operations

Delivered administrative support to VP, Field Operations; actively monitor and track executive contacts, VIP relations, and correspondence, maintaining database entries and contact information.

oMaintained up-to-date rosters for all 23 local affiliate councils, which included staff, board and MBEIC members. Updated all changes in CRM registration database.

Prepared itineraries, processed and approved expenses, compiled reports, presentations, scheduled meetings, preparing agendas, responding to routine and non-routine correspondences and arranging onsite/offsite events, and special projects.

Performed day-to-day administration of the office such as calendar management, organizing and distributing communications, managing registration and logistics for quarterly meetings, affiliating staff training sessions, and annual conference

Scheduled VP’s travel using identified travel partners; creating constant travel itinerary portfolios. Reconciled all department travel expenses via Concur.

Interacted seamlessly, with a professional demeanor, across a broad range of individuals including members of the Senior Management Team; handled highly sensitive and confidential financial, personnel and institutional information while exercising professionalism and discretion.

Served as the primary contact and liaison for Field Operations Department and office-related issues with affiliate councils, corporate members, and MBEs.

Conducted monthly calls with each council to maintain up to date records of local staff, Board & MBEIC members, as well as denied MBE applications and local council events.

Worked closely with IT resources, internal and outsourced, on department technology-related projects and issues.

Accessed Adobe Pro to fill out requested paperwork, file and submit documents, as well as accessing technical directives in Adobe Pro to be able to analyze documents.

Macys East, Rego Park, NY (2002 – 2015)

Customer Service Manager/Holiday Resources Administrator/Service Associate Level I/OCA

Provided administrative support for Executive office and Operations team. Facilitated the hiring process and acted as a HR liaison for associates and executives and new hire training on POS system. Communicated effectively with customers, associates, and management. Properly executed all systems and services and POS procedures

National Urban League, New York, NY (2008 – 2011)

Assistant to SVP & Chief Talent Officer, Human Resources

Orchestrated HR departmental meetings, supported benefits program, HRIS activities, and HR-related social entrepreneurship programs. Prepared contracts, requisitions for payment of bills, and expense reports.

■Managed and maintained complex department filing system while ensuring confidentiality and completeness of personnel records and HR files.

■Coordinated data to develop formats for department records.

■Organized all travel, meetings and conference arrangements for the entire HR team.

Collaborated with Event Ready consultants to enhance Career Fair and Exhibitor database to effectively reconcile Exhibitor purchases, registrations, invoices, as well as interactive exhibitor floor plan.

PRIOR EXPERIENCE

Adecco, New York, NY (2005 – 2008)

Various Temporary Assignments as an Executive/Administrative Assistant

Filled multiple temporary assignments in administrative support capacity for major corporations, overseeing calendar management, travel & expense reconciliation, and office administration. Administrative roles included:

■National Urban League – Administrative Assistant for SVP of Human Resources

■Credit-Suisse Foundation – Administrative Support Specialist

■MetLife – Administrative Support for VP of International Finance

■Pfizer Safety and Risk Management – Administrative Support for PI and USH Teams

■Reuters Marketing and Media Department – Direct support to EVP and SVP

■AccentHealth – Sales /Marketing division – Executive Assistant to SVP and VP

Westaff, Freeport, NY, TX (2004 – 2005)

Temporary Executive Assistant

Newtel Communications Inc., New York, NY (2002 – 2004)

Executive Assistant to Chief Operation Officer

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Allen Schwartz Institute of Allied Health & Business

Baldwin Senior High School - Diploma, General Studies

Seminars:

Fred Pryor Seminars:

The Exceptional Assistant Managing Multiple Priorities Communication Skills for Women Creative Problem Solving & Strategic Thinking How to Supervise People Dealing with Difficult People Business Writing for Results Management Skills for Secretaries, Administrative Assistants, and Support Staff

Career Center Seminars:

Fundamentals of Successful Project Management Time Management Access 2007 – Level I & Level II

Computer Proficiency:

Office 365, SharePoint, MS Office Suite: Outlook, Word, Excel, PowerPoint, Adobe Acrobat

WebEx, Skype, Customer Relationship Management (CRM) software

Amex Global, Concur

GroupWise, PeopleSoft, SAP, E+ procurement, Access

Constant Contact, Survey Monkey

Eagle, IMPAC

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