ARIANNA COFFMAN

Aurora, IL 330-***-**** adl5bd@r.postjobfree.com

OBJECTIVE

Detail-oriented advisor who uses creativity, problem-solving, teamwork and coaching to foster consumer success. Effectively trains and teaches new skills to clientele and refer individuals or groups to appropriate resources. EDUCATION

Bachelor of Science, December 2015

Kent State University, Kent, Ohio

Major: Human Development and Family Studies

Concentration: Family Life Education

Minor: Interpersonal Communication

WORK EXPERIENCE

Lake County Workforce Development – Waukegan, Illinois (Full Time - Contract) Program Assistant February 2021 - Current

• Created presentations to provide information to youth on labor market information

• Partnered with Lake County workforce development and local high schools to develop the Career Crossroads pilot program

• Presented the curriculum, “Bring your ‘A’ Game” to WIOA eligible youth

• Provided mock interviews and resume reviews for teens 16-18 years old as part of the Career Crossroads initiative

Adtalem Global Education/Chamberlain University - Downers Grove, Illinois (Full Time) Senior Student Support Advisor October 2017-Feburary 2021

• Coached and mentored one colleague per month to assist in strengthening an area of their choosing

• Developed and presented trainings on finance and academic related processes for new training cohorts

• Informed and provided resources to students on various funding options for their program

• Generated financial statements and budget worksheets

• Managed escalated situations with energy and care Adtalem Global Education/Devry University - Naperville Illinois (Full Time) Financial Awareness Consultant March 2017-October 2017

• Delivered Federal Direct Loan Exit Counseling via phone

• Raised awareness on repayment options to bring down number of students in default

• Outreached to students nearing the end of their grace period to prepare them for repayment

• Connected students to loan servicer information and resources regarding loan repayment The Compass School - Naperville, Illinois (Full Time) Toddler/Preschool Teacher April 2016-March 2017

• Executed the Reggio-Emilia curriculum for young children

• Supplied care for eight to fifteen toddler-age children

• Maintained communication with parents daily

• Scheduled day-to-day activities within the classroom setting

• Educated parents on the developmental needs of their children Robinson Memorial Hospital - Ravenna, Ohio (Part Time) Call Center Associate March 2015-March 2016

• Supplied room service to patients and maintained quality of food and service

• Ensured patients remained within their dietary limits while overseeing nutrition levels

• Upheld appropriate documentation and patient confidentiality

• Trained incoming staff on policies and regulations of Nutritional Services

• Communicated with nursing staff on any dietary changes that occurred with patients National Youth Advocate Program - Tallmadge, Ohio

Intern June 2015 - July 2015

• Assisted in completion of safety audits for foster homes

• Conducted parenting classes for potential foster parents

• Integrated newly created PowerPoints and fact sheets into trainings

• Delivered information on community resources for foster parents New Leaf Residential Services - Kent, Ohio (Part Time) Direct Care Staff November 2013 - March 2015

• Aided adults with developmental disabilities assistance in activities for daily living

• Presented documentation of behaviors and incidents

• Implemented Individual Service Plans as well as Behavioral Service Plans

• Advocated for clients in various settings

VOLUNTEER WORK

Costumers with a Cause – Chicago, IL

Group Volunteer

• Attended charity events to assist in raising funding for Shriners Children’s Hospital

• Participated in various events for the Make-A-Wish foundation Chamberlain University – Addison, IL

Mock Interview Volunteer

• Simulated interviews for recent graduates and delivered feedback

• Reviewed resumes and supplied revisions

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