Receptionist Manager

Caanan D. Rivera

*** *** ****** ***** *****, IN *7807 UNITED STATES

812-***-**** ********@*********.********.***

Education

Indiana State University Terre Haute, IN

Bachelor of Science: Psychology/ Counseling Minor Aug 2015- Aug 2019

GPA 2.97

Professional Experience

The Hamilton Center Terre Haute, IN

December 2,2019- Present

Care Manager III Forensic Team

Offering and providing case management services for incarcerated individuals at the Vigo County Correctional Facility.

Conducting group facilitations at Community Corrections Facility.

Representing inmates in court appearances and finding housing, medical, and essential services upon release date.

Council on Domestic Abuse (CODA) Terre Haute, IN

Case Manager Oct 2018- Present

Offering and providing services for victims of domestic violence.

Taking crisis calls to individuals experiencing domestic violence.

Intervening and goal setting with consumers as well as aiding clients to get on governmental resources, housing, and disability.

ResCare Terre Haute, IN

Direct Support Professional Mar 2016 – Apr 2019

•Assist individuals with intellectual disabilities and Cognitive Impairments.

•Engaging in regular activities in the community to advocate involvedness.

•Encouraged resident's campus involvement.

•Promotion of healthy lifestyles physically and mentally.

Volunteer Experience

Council On Domestic Abuse (CODA) August 2018-December 2019

Volunteer/Internship

Supervisor: Trenna Milbourn

Collected donations from event attendees.

Provided information regarding vendor locations and the purpose of the event.

Calculated total donations, and prepared spreadsheets for financial deposit.

The Annual Convention of the American Psychological Association August 8, 2017

Undergraduate Volunteer

Resource Room for Persons with Disabilities.

Supervisor: Anju Khubchandani, MPH.

Assisted individuals with session location information.

Provided transportation to sessions for those in need of wheelchairs services.

Provided accommodations aiding in the comfort of convention attendees with disabilities.

St. John Medical Center August 2015- August 2016

Cancer Center Receptionist

Supervision: Bernadine Sherwood, MSA, BSN, RN, OCN, Nurse Navigator

Mail Distribution.

Answering phone calls.

Motoring facility perimeter through surveillance equipment.

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