Administrative Assistant
Resume:
Gia Hughes
Baltimore, MD
************@*****.***
Administrative support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreate; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Authorized to work in the US for any employer
Work Experience
Warehouse Team Associate
AMAZON
December 2020 to Present
PERMANENT FULL-TIME 40 HOURS PER WEEK
• Duty is to speed and accuracy to assure the customer is receiving the correct, not damage, and amount.
• Simple Count - scan pod and count each item the chose pod.
• Simple Record Count - scan single item requested and count the number of items in the pod.
• Copy Count - scan each item in the chose pod.
Office Secretary II
FOSTER GRANDPARENT PROG
February 2020 to February 2021
PERMANENT FULL-TIME 40 HOURS PER WEEK
• Maintain accurate and current record of Foster Grandparent Program. (Timesheets, mileage expense sheets, etc.)
• Prepare detailed reports, forms, correspondence.
• Answer calls from the public. Collect, open, sort, date, read, and distribute mail. Order supplies and equipment as need for program.
• Compose and prepare correspondence reports. Proof report to verify for accuracy.
• Arrange and secure sites for meetings, Compose and send request, with a follow up confirmation.
• Maintain accurate schedules of appointments, meetings, training, special events.
• Assist with clerical duties in other units, if needed, with prior approval.
• Train and troubleshoot Foster Grandparents how to use zoom and reply and send emails, and other training lessons virtual.
Cashier
HOME DEPOT
April 2016 to December 2020
PERMANENT PART-TIME EMPLOYMENT 20 HOURS PER WEEK
• Direct customer based on their needs
• Remove merchandise from cart while organizing, scanning and bagging merchandise.
• Process all forms of payments, enter PO job information, and input tax exemption via phone number
• Maintain a clean workstation.
Administrative Assistant
ROBERT HALF
December 2019 to February 2020
TEMPORARY EMPLOYMENT FULL-TIME -40 PER HOURS PER WEEK
• Answer and direct phone calls
• Organize and schedule meetings and appointments
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office s Provide general support to visitors
• Provide information by answering questions and requests
• Research and creates presentations
• Generate reports
• Handle multiple projects
• Prepare and monitor invoices
• Develop administrative staff by providing information, educational opportunities and experiential growth opportunities
• Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies Secretary
IAMELE & IAMELE, LLC
April 2019 to December 2019
PERMANENT FULL-TIME EMPLOYMENT 40 HOURS PER WEEK
• Schedule client meetings, medical appointments, and maintain three partners' calendars.
• Create new files on civil and criminal cases.
• Draft and send client correspondence on the attorneys' behalf.
• Keep track of detail logs.
• File pleadings and motions materials for court.
• Answer phones assisting the clients with updates on the cases and greet clients. Adminstrative Assistant
HOME DEPOT
December 2018 to April 2019
TEMPORARY EMPLOYMENT - VARY FROM PART-TIME AT 30 TO 40 HOURS PER WEEK
• Assists in implementing all aspects of unit leasing in accordance with established policies.
• Conducts interim and annual recertification's interviews and prepares paperwork for review.
• Maintains applicant and resident files, ensuring completeness and accuracy according to regulating agencies and ACC policies and procedures.
• Prepares monthly newsletter.
• Maintains accurate records and prepares and submits required reports according to the established time schedules for ACC and funding agencies.
• Implements policies, procedures and routines following established guidelines and at the direction of the Property Manager.
• Distributes rent statements and collects related fees.
• Establishes and maintains supportive relationships with the residents.
• Performs other related duties as assigned by the supervisor.
• Manages the waiting list and application process.
• Oversees the work order process which includes inputting and closing out routine requests, preventive work orders and annual unit inspection work orders.
• Performs other related duties as assigned by the supervisor. Office Support Specialist III
City of Baltimore - Baltimore, MD
January 2005 to June 2018
PERMANENT FULL-TIME EMPLOYMENT 40 HOURS PER WEEK
• Time-keeper for 137 employees, advisor to employees on benefits and other personnel matters, monitor attendance, compile information for hiring and disciplines.
• Point of contact for generating justifications, maintain journals, process payments, post encumbrance and expenditures, and handled complaints.
• Studied office procedures, forms, and records, made recommendations for changes and updated procedure manuals, communicated, and disseminated policies to staff as needed and trained employee, delegated assignments.
• Composed and prepared forms, generated reports, replied to emails, telephone or face to face correspondence in a timely manner.
• Maintained calendar meetings, conferences and make travel arrangements.
• Responsible for accurate documentation of meeting minutes. Education
Associates of Applied Science in Information Technology Community College of Baltimore County
August 2000 to September 2012
College Prep
Patterson High School
September 1983 to June 1986
Skills
• Customer Service
• Filing
• Coordinator
• Microsoft Office
• Multiple Databases Time Management
• Account Payable/Receivable Problem Solving
• Payroll
• Multiphone Line
• Multi-Tasking
• Help Desk
• Microsoft Windows
• Software Troubleshooting
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