Victoria Boltik
**** **** ******, *******, ** ***42
*******@*****.***
PROFESSIONAL SUMMARY
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a Logistics/customer service role.
EMPLOYMENT HISTORY –
Logistics Coordinator/Accounting – Realchem Manufacturing/Pleasant Prairie, WI
December 2020 – April 2021
Shipping LTL, printing shipping documents, tracking freight with carriers, creating and sending out daily shipping documents and uploading them on the company cloud. Reconciling bank statements in Quick Books, filing statements and invoices. Helping with payroll and keeping track of employee’s hours, backup on phones for receptionist.
Administrative Assistant - I94RV/Collier RV Lake County/Wadsworth, IL
Aug. 2015 – December 2020
Entering new and used units in the computer system, answer phones, greet customers, photographing new units before uploading them on the company website, scan in delivery documents, coordinate trade show arrangements.
Shipping Associate - Niagara Bottling/Pleasant Prairie, WI
Nov. 2014 – Aug. 2015
Inspect freight in trucks, set up pick up times with carrier or driver, print packing slips and invoices, verifying shipment information, supervising operation of LGV units during the loading process, programming LGV product destinations, conducting water test for contaminants forwarding test results to quality control.
Physician Assistant/Switchboard Operator - Wheaton Franciscan Hospital/Racine, WI
Jul. 2013 – Sep. 2014
Answer phones, record patient information for afterhours triage nurse, page physicians and their team for surgeries and emergencies, set up pagers for new physicians, page patients families, take care of contacting correct dept. for certain emergency codes, assist with co-workers hours and vacation requests.
LTL Specialist/Project Manager - Visual Pak/Waukegan, IL and Pleasant Prairie, WI
Jan. 2011 – Apr. 2013 work with customer service to find cost efficient LTL carriers, set up meetings to meet new carriers, keep track of pickups and deliveries of shipments, keep daily spreadsheet for damaged shipments, accounting receivables and payables, sort and distribute mail within the department, order supplies for displays in stores.
Return Goods Clerk/Transportation Coordinator/Collections - Medline Industries/Mundelein, IL
Nov. 2000 – April 2009
get rates and quotes for variety of departments, find cost efficient LTL carriers, keep track of late and damaged shipments, give depts. Weekly spreadsheets on delivery on their shipments. Work with distribution centers within the company to track freight and make sure it was delivered in a timely manner. Help with collections on Hospitals accounts and make sure they send payments on time.
SKILLS -
Systems 2000 Switchboard Operator
Freight Software Pager Operations
SAP 5.0 Creating and adjusting Schedules
Navision Accounting (Payables and Receivables)
Excel WMS
Systems 2K/Compass Dealer Performance
My Cloud Quick Books
EDUCATION -
Lake Zurich High School, Lake Zurich, IL 1981-1985
High School Diploma - Science, History, Algebra,
REFERENCES -
Mike Heneghan – Transportation Manager
Medline Industries – 847-***-****
**********@*******.***
David Hill – Sales Consultant
Collier RV Lake County – 262-***-****
*****@*********.***
PERSONAL REFERENCES -
Jennifer Dubey - Cell 262-***-****