Allan Keith

385-***-**** • adl4p4@r.postjobfree.com • www.linkedin.com/in/keith-allan/

EDUCATION

Brigham Young University, BYU Marriott School of Business Apr 2023 Bachelor of Science, Information Systems Provo, UT

GPA 3.78

Recipient of a merit based academic scholarship from Brigham Young University

Recipient of the Regent’s Scholarship for academic performance EXPERIENCE

Philanthropies of The Church of Jesus Christ of Latter-Day Saints Jan 2020–Mar 2020 Fundraiser Provo, UT

Maintained updated caller information through active calling and recording of donator situation.

Coordinated 15 calls per hour to answer customer questions.

Handled delegated tasks, including relations with donators, and recording of donator information.

McDonald’s Apr 2017–Aug 2017

Crew Member South Jordan, UT

Resolved escalated customer complaints to provide full resolutions and promote loyalty.

Provided service and attention to customers when face-to-face or through phone conversations.

Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

LEADERSHIP AND SERVICE

The Church of Jesus Christ of Latter-Day Saints Sept 2017–Aug 2019 Voluntary Representative Province of Buenos Aires, Argentina

Developed and enhanced proficiency in a new language demonstrating ability to thrive in a foreign culture.

Cultivated interpersonal skills through collaboration and teaching.

Learned record keeping skills and logistical planning to support office needs.

Supported volunteer office by compiling paperwork and taking detailed weekly meeting minutes.

AWARDS, SKILLS, AND INTERESTS

Experienced in HTML, CSS, Python, Django, ASP.NET, C#, JavaScript, and NodeJS.

Knowledgeable in Database Design and Development of Tableau, SQL, and SQLite.

Proficient with Excel Solver, Pivot Tables and VBA.

Proficient in Spanish.

A/B Honor Roll in high school.

Achieved rank of Eagle Scout in the Boy Scouts of America.

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