Customs Manager

Ann Seagrave

**** ********** ***** *

Shorewood, IL 60404

**********@*****.***

https://www.linkedin.com/in/ann-seagrave-45a33537

Phone Number: 708-***-****

Global Logistics Manager

Enthusiastic team leader with strong communication, interpersonal and organizational skills

Created and Implemented Standard Operating Procedures to Open our Import department- Standardized processes, structures and systems to meet Corporate expectations for Imports

Excellent negotiating skills – both Domestically and Internationally – worked with Global Tariffs - worked with US Customs and OGA to resolve USA & Canadian Customs “holds”

Thorough knowledge for ISO – DOT – IMO - IATA and OSHA requirements

Work Experience

Condata Global, Inc., Mokena, IL August 2017 – February 2020

International Freight Bill Auditor

Condata Global, is a Post Audit company, which based on a Federal mandate, which includes all USA companies with a true spend of no less than $150,000,000.00, in transportation costs only, must employ a post audit company to ensure compliance.

Analyzed "paid" International freight bills to include cargo being moved by truck, rail, ocean and or air, Fortune 50 companies.

Locate overcharges in accordance with their signed contractual agreements to include but not limited to government contracts.

Once identified, a claim(s) are filed against the carrier(s) for recovery of the overcharge amount percentage goes to Condata Global, while the remainder goes back to the client.

Obtained the ability to analyze hundreds of extremely complex files uploaded from many different platforms, to locate the errors, which was an invaluable experience

Pathway Logistics Group, Joliet, IL (contractual project)April 2013- July 2017

Operations Manager

Worked concurrently while at ECU to obtained a Type II Bondd which allowed them to become a bonded CFS

Submitted the application for CT-PAT

ECU Worldwide (NVOCC) April 2005-September 2016

Import Account Manager Aug 2008- Sept 2016

Ocean & Air Export Specialist & Assistant Traffic Manager Apr. 2005 - Aug. 2008

Resolved problems concerning transportation, logistics systems, imports or exports, with our overseas agents and or offices, and our US clients as well to ensure satisfaction.

Worked with our Director of Imports, to make a boxed Export system work for Imports, and opened Chicago Imports.

Reviewed resumes, interviewed and provided my input as to whom was hired to work in our Import department, trained and managed a staff of four, reporting back to Corporate monthly

Monitored both Import and Export processes to ensure compliance with regulatory or legal requirement

Implement specific customer requirements, such as internal reporting or customized transportation metrics, worked closely with US & Canadian Customs - OGA (other government agencies)

I was held accountable for any additional costs or any reductions in the level of service our clients received, due to staff errors.

More importantly, it was my responsibility to train the staff member (s) while correcting the error.

Fairrington Transportation – Bolingbrook, IL. September 2001- April 2005

Expedited Traffic and Air/Freight Specialist

Negotiate and arrange transport of goods with both domestic trucking & airfreight companies.

Contact vendors or claims adjustment departments to resolve claims and or service issues to include quoted transit times.

JIT (just in time) clients such as General Motors demand that all attempts be made for deliveries to be made on time, so we would work with depots to arrange for truck repairs.

Made appointments with Bulk Mail Centers for Truck Load shipments with multiple stops - managed delivery dates & times.

Experience with: Database software, Laser printers, Microsoft Excel, Microsoft Word, Posting software, TMS/WMS

Education

Associate's Degree, Physician’s Assistant - Records kept Bryman College El Monte, CA

Bryman School of Medicine - Oak Park, IL - August 1978-August 1980

•Worked in tandem with our physicians, assisting with minor in office surgeries, handled all phlebotomy and laboratory needs.

•Associates Degree in Science / Nursing was a two year program that I did graduate from and today would be considered a LPN.

Licenses & Certifications

Hazmat Certificate

Dangerous Goods Certificate - IMO for 15+ years

Honors & Awards

Employee of the Year for 2007

Midwest Regional Award Employee of the Year for 2013 - All USA Terminals - very prestigious award

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