Teller Customer Service

AILYN ASUNCION CAHIGAS

Address: *** ****** **. ****** ****** Caloocan City, Philippines

Mobile No. : 092********

Email Add. : ************@*****.***

PROFESSIONAL SUMMARY

I am an accomplish and self-motivated professional that is seeking for a job position that will to show the best of my knowledge, competitive experience that I have gained from my previous work.

SKILLS

•excellent communication skills - customer service oriented

•detail-oriented - self started with a can do attitude

•has a professional and friendly demeanor - ability to work quickly and accurately

•work with ethics and integrity - excellent in handling multiple customer requests

WORK HISTORY

CASHIER - AL ANSARI EXCHANGE LLC (09/2017 UP TO 02/2021)

BLUE HORIZON ON DEMAND LABORS SUPPLY SERVICES LLC, DUBAI UAE

- Manage and handle the cash/ cheque transactions at the counter and ensure the delivery of quality service to customers while adhering to operational controls and avoiding cash excesses and shortages

- Carry out smooth and error-free transactions within the branch, ensuring all activities are completed within timescales and with a high degree of accuracy

- Ensure all teller transactions and other routine processing is done as per laid down procedures and central bank guidelines and ensure due diligence is carried out with respect to money laundering and other regulatory requirements.

- Provide information and guidelines to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction.

BANK TELLER (09/2015 UP TO 07/2017) SECURITY BANK CORPORATION. MANILA, PHILIPPINES

•Excellent grasp of teller services procedures and policies

•Good customer service skills

•Handled all customer concerns with high professionalism and courtesy

•Assists in opening of new accounts and closing of existing accounts as per customer request.

•Provide customer assistance regarding their banking needs

•Do cheques encashment and process deposits upon balance and signature verification

•Balance cash drawer at shift beginning and ending of banking hours.

•Assist in cross-selling and sales referrals

EDUCATION ATTAINMENT

Bachelor of Science in Business Administration major in Financial Management

Tertiary Education : De La Salle Araneta University

Salvador Araneta Campus, Victoneta Avenue Malabon City, Philippines

PERSONAL INFORMATION

Age: 26 years Height : 5ft 2 inch

Gender : Female Weight : 60 kg

Birth Date : June 2, 1994 Civil Status : Single

Nationality : Filipino

I acknowledge that the above information is authentic and a reliable basis to my character and capabilities.

Ailyn Asuncion Cahigas

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