Manager Customer Care
Resume:
Personal Information
Name:
Date of Birth:
Sex:
Marital Status:
Contact Email Address:
Cell Phone:
Religion:
Nationality:
Languages:
Titus Gichuki Ndiritu
Male
single
*********@*****.***
Christian
Kenyan
English, Swahili and Basic Italian
Key Qualifications
I’m qualified and very competent in the following areas
Good customer Relations
Effective Customer service.
Advanced knowledge in computer
Personal Aspiration
Career objective
Profile
My desire is to be part of a busy and challenging business requiring results, especially at the
Client - Business interface and that provides an opportunity for professional and career advancement.
To enable and ensure I have the maximum efficiency service in all that I do, be of highest integrity, hard work and good image development and maintenance. Also, I see to it that all I engage in grow and perform to the best of its potential.
I am a diligent, responsible, result oriented and optimistic person. I am a self-motivated and versatile team player excited by offering diligent services to the clients and thrive in building and fostering relationships and facilitating team accomplishments.
Working experience
Working experience
JAN2017-NOVEMBER2020; UNIK STORE LIMITED REGIONAL MANAGER.
Company operations in eight huduma canters
Hiring and firing employees
Procurement of operations material
Updates on employees payroll
Follow up on employees NHIF and NSSF payments
Subletting of other company
JAN2015-MARCH 2015; NATIONAL HEALTH INSURANCE FUND.
Member registration
Online Submission of by products
Online banking
Customer care
Data entry and management
Printing on NHIF cards
JAN2014 – DEC2014 :PAN AFRICA INSURANCE
Financial advisor and Insurance sales Agent
Duties and responsibilities:
To advise clients of the available investment opportunities in the Market
To assist the unit manager in Prospecting to the clients.
To underwrite the sold cases as per the expectations of the company.
To market the company and also sell investment and life protection covers.
Educational Background
APRIL2016-JULY;UNIKE DRIVING SCHOOL
Driving classes B.C.E.
May2012 – december2013: MOUNT KENYA UNIVERSITY
Courses: Diploma - Banking and finance
Jan 2007 to march 2007 : JUSNET Business Training Institute
Course: Certificate in Computer Studies covering the following modules
MS word
MS excel
MS PowerPoint
MS Publisher
MS office Tool
Adobe Page Maker
Award : Distinction
2007-2011 : pioneer High School,
Award: Kenya Certificate of Secondary education.
Jan 1994 – Nov 2006 :Malindi Methodist Primary School,
Course: Kenya Certificate of Primary Education
Leadership Skills
Dormitory Captain
Chairman law club and Debate club
Awards Received
Music Festivals National Level- 2007
National Level Law Club
Hobbies and Interests
referees
Meeting new people
Dream Nurturing
Reading
Traveling and Adventure
Environmental Conservation
Playing and Watching Football
1.MR.BARNERD KARIUKI
DIRECTOR UNIK STORE LIMITED
3. MR.DAVID WAMBUGU
MANAGER PAN AFRICA INSURANCE
4. MR APHONES AUYO
MANAGER NATIONAL INSURANCE FUND
042-31269 MALINDI.
Contact this candidate