Case Manager Coordinator

Vicki Bonassin **** W Mequon Rd #*** Mequon, Wisconsin 53092 Phone (c) 480-***-**** Email: *********@***.***, or **********@*****.***

State of Arizona, DDD, AJ, Az. July 16, 2018-present. Human Service Specialist II aka Case Manager II aka Support Coordinator I7. Conduct meetings to assist members with receiving services through the Department of Developmental Disabilites, at home visits. Put in vendor calls for services. Elevate vendor calls as needed. Submit packets for various services. Gather redetermination paperwork for members at age 6 and 18 years old. Attend CFTs when there are behavioral services provided. Fill out the new planning document on each member with complete info as far as the background history, service plan, contingency/backup plan when respite is provided, HIPPA release form for contracting services, update info on member’s medical/social status etc., gather medication and doctor info, as well as appointments, fill out action plan when necessary, etc. Visit all members on quarterly basis.

Arizona’s Children Association, Gilbert, Az. May 2017-July 2018. Senior Licensing Worker. Conducted detailed home studies for foster families who were new. Visited all children monthly and received updates on how the foster children were doing in the home. With new children, they would be visited weekly for the first month. Position also entailed amending licenses when the families wanted to increase or decrease their license, or when the family moved to another address, or a new person moved in or out of the family’s home or when the biological child/ren turned 18, or if the family let their license lapse and then decided to renew it, etc. A detailed safety inspection would be done yearly of each family’s home, as well as quarterly inspections.

State of Arizona, Department of Child Services (DCS) case manager IV, aka Child Protective Services, Mesa, Az. 1/13/06-March 2016. Worked in investigations, adoptions and ongoing but mostly in ongoing for a number of year. Worked at several different offices in the valley but was at the old Tempe office for 5 or 6 years. Assessed for safety, provided services for both parents and children: including behavioral, Tasc drug testing, Terros drug program, parent aide programs, Family Reunification Teams, etc. Reviewed different reports to assess how children and parents were doing. Did monthly home visits. Went to court on regular basis and appeared in severance trials offering expert testimony.

Miscellaneous. Did research type work, other investigative type work. Wrote a book. Had volunteer positions, one at a hospital, one at a school and one at a homeless shelter in other states. Worked in a nursing home while in college. Taught yoga for 10 years part time.

Education

Palm Beach Atlantic University, Palm Beach, Fl. 1993 graduated with degree in Human Resource Management.

California State University, Dominguez Hills, Ca. 2001 graduated with a MA in Humanities.