Sharnicka Robertson Rivera

*** *** ***** ** *** *01

Virginia Beach, VA 23451

adl3ya@r.postjobfree.com

757-***-****

Experience

Premium Retail Services, Hampton Roads Area, 2017-2020

Merchandiser- Responsible for Stores assigned to do resets/revisions, read planograms, restock /reorganize the assigned items for that store.

Retail Merchandising Services, Hampton Roads Area, 2017-2018

Merchandiser- Responsible for Stores assigned to do resets, read planograms, restock /reorganize the assigned items for that store.

Christian Broadcasting Network, Virginia Beach, VA 2015-2018

Partner Service Representative responsible for listening and empathizing with callers, utilizing Window based operating system in a structured fast paced environment while maintaining confidentiality and safeguarding sensitive information in a call center.

Empower Hampton Roads, Norfolk, VA. 2015-2018

Organizational Administrator responsible for all secretarial duties for the organization including Window Based software. Also responsible for scheduling event locations, website and social media updates, newsletter, and input/keep track of deposits from donors. Responsible for various other duties upon request, volunteered for this organization prior to being part time

Driveline Retail Services, Hampton Roads Area (As needed). 2016-2020

Merchandiser- Responsible for Stores assigned to do resets, read planograms, restock /reorganize the assigned items for that store.

Snap Audits-Miracles, Hampton Roads Area/RMS Services (As needed). 2016-present

Contracted through my own business (Miracles) as a Merchandiser, responsible for stores assigned to do resets, audits, rad planogram, restock/reorganize the assigned items for that store.

Progress Index, Petersburg, VA. 2014-2015

Newspaper Carrier responsible for delivering papers to subscribers.

Volunteer Backup Administrative Assistant, Petersburg, VA. 2011-2015

Assisted with office work and church assignments as needed.

Blandford Family Services, Colonial Heights, VA 2013-2015

Lead Residential Counselor responsible for assisting developmentally disabled adolescents with daily living activities such as bathing, feeding, transporting to appointments, and administering meds. Also responsible for keeping resident files up to date and continue to comply with all rules and regulations for a licensed group home.

TruCare Homes, Hopewell, VA 2013-2015

Residential Counselor responsible for assisting developmentally disabled adolescents with daily living activities such as bathing, feeding, transporting to appointments, and administering meds.

Amazon Fulfillment Center, Petersburg, VA 2012 & 2013 (Holiday Work)

Warehouse Associate responsible for scanning and boxing packages to be shipped out to customers.

Changing Faces Youth Services, Petersburg, VA. 2010-2012

Behavioral Specialist responsible for one on one support with children in a school setting as an alternative to suspension due to behavior caused by Developmental and Intellectual Disabilities.

Education/Trainings

John Tyler Community College 2011-2014

N.F.T.W.C.C. L.M. 2011-2015

AmeriCorps Vista 2007/2008

AmeriCorps State 2004/2005

College of Direct Supports Training Online 2008-2009

Network 180 Training/CPR/FA. 2007

Individual Counseling Training 2004

Muskegon Heights Adult Education/CNA 2002

Ottawa County Community M.H. 2001

Muskegon Heights High School 1997-2000

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