Assistant Property Manager

Johana M Franco.

Pembroke Pines, FL *****

Cell: 305-***-****

E-mail: **********@*****.***

OBJECTIVE:

To work in a creative, exciting organization that expands my knowledge. I am an energetic, ambitious who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with, I am excellent in working with orders to achieve a certain objective on time.

EDUCATION: High School, CEFA

Colombia

November/1998.

University Catholic of Orient

Colombia/2000

EXPERIENCE:

Cit Com, Inc

Assistant Property Manager

Start date: May-2017; Present.

Provided exceptional service to existing and new customers by understanding their concerns and developing solutions

Data entry and reconcile bank accounts on QuickBooks

Identify and solve complex problems which in turn positively impacted the business goal

Following up all the inspections of properties, to ensure that they functioned properly.

Keep tracking all the accounts receivables, made all the payments on time, and send out all the invoices to tenants for each property.

Created clear communication strategies to meet tenants objectives.

Wrote agenda, send out automatic notification for upcoming meetings and handle personal stuff for the owner.

Super Pack S.A.S

Assistant Portfolio

Start date: May-2011 End date: Oct-2016

Collection of more than 90 days portfolio, follow up on delinquent portfolio

Identify bank deposits

Issue trade references requested by phone or by email. Certificate of good standing of the portfolio when requested

Ability to work in a fast-paced environment and handle large volume of work.

Release orders after analyzing the different criteria and processes within the company

Customer Service

RBC INSURANCE

Support Retail/Direct and Underwriting Support Clerk Start date: Oct-2008; End date: Feb-2010

Downloading all medical requirements for Retail/Direct from various vendors: Watermark, BW Underwriting, Gamma Dynacare, Assembling and stamping all requirements.

Responsible for supporting Underwriting Department by meeting time service standards for clerical/administrative duties such as filing and mail matching.

Performing client search to locate lost files and running MIB.

Ability to work in a fast-paced environment and handle large volume of work.

Organize and prioritize workload to meet the needs of the business PUBLIX SUPERMARKET

Customer services/office staff

Start date: June-2002 End date: November-2007

Working at teller link system software.

Computer skills, Microsoft office.

Delivered excellent customer service.

Cashier check.

Maintaining accurate sales records daily.

Effectively handling large amounts of cash and making bank deposits daily.

Supervising up to 40 associates to ensure proper procedures are met.

Open and closed store.

SPECIAL SKILLS:

Billing and invoicing

Credit and collections

Payment reconciliation

Credit card processing

Privacy and confidentiality

Contract Negotiations

Data entry

Speak Spanish

STRENGTHS:

Creative and dedication are my greatest strengths. REFERENCES:

Upon Request.

Contact this candidate