Krystalis Ortiz

312-***-**** • adl33r@r.postjobfree.com

LinkedIn linkedin.com/in/krystalis-o-767791124/

Education

Seattle University, Seattle, WA September 2018- Present Experience

Data and Events Assistant, Seattle University, Seattle, WA September 2018- May 2020

● Support Advancement Events and Donor Relations teams by assisting with the planning, tracking, and production of events.

● Utilize cloud-based customer relationship management (CRM) software to analyze donor data and drive fundraising event strategy.

● Transcribe alumni and donor information and provide data entry support, using MS Excel and Word to perform merges and basic formatting tasks with lists and spreadsheets. CSG Intern, Salesforce, Chicago, IL September 2017- May 2018

● Partnered with product marketing stakeholders to produce customer-facing, leadership content, including customer stories, webinars, data sheets, and solution guides.

● Created internal content including sales training, competitive positioning, FAQs, and cheat sheets. Seasonal Sales Associate, Hot Topic Inc., Norridge, IL November 2016- January 2017

● Restocked merchandise every shift for various departments around the store as per needed.

● Negotiated with incoming customers about promotional deals while prioritizing their satisfaction. Intern, Girls Who Code, Chicago, IL July 2016– August 2016

● Collaborated with peers to create a website using HTML, Python, and Javascript to aid guardians of all ages who are new to parenting or nursing.

● Programmed a generator used in general programming with html coding for the final program evaluation.

Sales Associate, Imperial Vending Incorporated, Northbrook, IL June 2014- August 2016

● Assisted in responding to customer needs and product inquiries.

● Held accountable over stock inquiries.

Volunteer & Extracurriculars

Young Professional, Genesys Works, Chicago, IL June 2017- August 2017

● Conducted multiple web servers on a single desktop using VirtualBox and Cisco

● Selected from an applicant pool of over 1200 junior high school students to participate in a rigorous professional skills and Information Technology training program.