**** **** ****** ***** **** Elstro Phone : 517-***-****

#*** ********, ** ***** *-mail : adl310@r.postjobfree.com

Food Service Professional : upscale restaurant general management, campus & retail food services, multi unit management, project management, concept development and new unit openings.

Strong leadership & communication skills

Seasoned client & vendor relations skills

Menu, Systems & Concept development

Team building & Training skills

Safety / Sanitation / Quality Controls

Solid sales building skills

Polished analytical & profit driving skills

Multi Unit Operations management

Budgeting & P&L management

Catering / Banquet management

Professional Experience :

Health Care Services Group 2020-present

Food Services Director – Bethesda Health Center - Bethesda, MD

Sodexo, Inc 2018- 2020

GM / Director of Food Services – Marriott World HQ – Bethesda, MD

-Multi-unit GM responsible for all aspects of the $6M / year food services operation

-Increased unit sales $400K, catering $300K and profits $150K - crushed budget!

Sweet Lorraine’s - The Dunes & Mac N CHZ Restaurants – Southfield, MI 2016- 2017

Director of F&B – Total operations & P&L responsibilities across multiple units

Aramark 2014- 2015

Multi-Unit General Manager – Retail Cafes - Cleveland Clinic – Cleveland, OH

9 restaurant brands & cafes - $15M MV- Increased sales $1M & guest scores 50pts!

Bon Appetit Management Co 2012- 2014

General Manager (Bench RDM) - Case Western Reserve University – Clev, OH

Directed (2) college food service dining halls serving 5500 meals / day

Directed fast casual retail multi station cafe serving -1500 guests / day

$22M in total campus annual MV

E.T. Mongo, LLC - bd’s Mongolian Grill 1996- 2012

GM / Partner / Franchisee – Okemos, MI

Opened the first unit in the franchise unit for the 35 unit chain

#1 unit in the chain in sales & profits for 10 years!

Sodexo, Inc 2007- 2009

Multi-unit Director of Food & Beverage

University of Alabama-Birmingham – Birmingham, AL

Operated nine outlets: resident dining, 50’s diner & fast casual restaurants

Managed $8M MV – served 3800 meals per day - opened 3 new units

General Manager

Michigan State University Account – East Lansing, MI

Full P&L & operations responsibilities for a multi-unit campus food operation

Signature Steakhouse / Innovative Culinary Concepts - GM / Operating Partner 1991- 2007

Education: B.A. Business Administration - Major: Hospitality Business Management Michigan State University, East Lansing, MI

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