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Sap Support Representative

Location:
Johannesburg, Gauteng, South Africa
Salary:
R15000
Posted:
May 03, 2021

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Resume:

Mrs Neo Monare

M: 079-***-****

E: adl30m@r.postjobfree.com

Personal summary

A skilled SAP Support HR Specialist with extensive experience of working on full lifecycle project implementations as well as supporting upgrades and integration projects. I am able to use initiative to develop effective solutions to problems and having an active and dynamic approach to work and getting things done efficiently.

I am a self-driven, highly motivated individual who believes that success is achieved through hard work and discipline. I believe I am an active game changer in the world of vast change.

ACADEMIC QUALIFICATIONS

Matric Certificate 2001

Seta Certificate of Service in the Information Technology Internship

ITIL Foundation Certificate in IT Service Management

Certificate in SAP HCM Organisational Management Introduction

Certificate in SAP HCM Personnel Administration

Certificate in SAP HCM Payroll Introduction

Certificate in SAP Basic HCM Reporting Introduction

Certificate of Accomplishment for Orgplus Enterprise Administrator Training

Attendance in SAP HR Academy for Certification 2012

KEY COMPETENCIES AND SKILLS

MS Office suite

Payroll

Time Management

Performance Management

SAP HR Certification Attendance

Southern Sotho speaker

ESS/MSS Training and Facilitation

HR & Payroll Businesses

Project Management

Young Vibe Communications

HR Recruitment Administrator – May 2017 – July 2018

Provide Administrative Support

Placing Job Adverts on internal and external systems (Email, intranet and internet bulletin)

Arranging interviews

Preparing interview packs for HR consultants

Updating and Maintaining HR records

Updating and Maintaining recruitment files

Conducting background screening checks on candidates (Qualifications, Criminal Clearance checks and credit checks)

Facilitating Assessments

Supplying Feedback to Candidates

Vodacom Pty (Ltd)

Applications Specialist- July 2016 – March 2017

Monitor weekly and monthly system performance, changes, incidents and problems on Siebel and C3D

Monitor daily system performance for Siebel for Vodacom shops and call centres

Business Continuity Management

Project and program Management

Quality assurance and continuous improvement

Ensure implementation of applicable ITIL policies

Manage day to day tasks of direct team and projects

Manage Vendor to ensure timely delivery of projects and risks and issues involved

Manage SharePoint to ensure all system documentation is available in one central repository

Vodacom Pty (Ltd)

SAP HR Specialist - August 2006 –June 2016

Giving support, advice and training to business

Helping to maximise the use of SAP within the business.

Improving production processes.

Defining potential improvements to processes and systems that can lead to enhancements.

Assisting in the project management of IT HR application projects.

Implementing Payroll solutions.

UAT and Regression testing- completion and script writing.

Advising colleagues and users on SAP HR issues.

Liaising with third part SAP technicians, stakeholders (both internally and externally).

Responsible for the investigation and resolution of problems on a day-to-day basis

PROFESSIONAL EXPERIENCE

SAP competencies:

Understanding of SAP HR data processes and reporting

Experience in Workflow Administration management of SAP HR IT application systems development and maintenance.

Knowledge of SAP modules in PA, Payroll, ESS, MSS, Performance Dialogue, OrgPlus, Org Management, LSO

Workflow Administration and Time Management troubleshooting

User training on PD, ESS,MSS, LSO, Time Management, Personnel Administration

Maintain and Manage ESS/MSS/SAP applications

Minor configuration and maintenance of SAP HR applications

Providing adhoc support to the Business

SAP/ESS/MSS Project support representative

Coordinating and transporting of all changes/enhancements done on development requested by business

Daily monitoring of general idocs from SAP EVO to SAP Legacy

Testing all applications and new projects within ESS/MSS/SAP HR

HP Service Desk queries and BMC Remedy IT service Management queries

CONTACTABLE REFERENCES

Ms. Kopano Monaisa

Former HRD Manager

Young Vibe Communications

Vanderbijlpark

Cell 081-***-****

Ms. Dudu Segooa

Former Senior SAP HR Specialist

Vodacom PTY (LTD)

Midrand

Cell 082-***-****

Mr Nico Perreira

Ms. Nokuthula Kodisang

SAP HR Manager

Vodacom PTY (LTD)

Cell 082-***-****

Former SAP HR Specialist

Vodacom PTY (LTD)

Midrand

Cell 082-***-****



Contact this candidate