Mrs Neo Monare
M: 079-***-****
E: adl30m@r.postjobfree.com
Personal summary
A skilled SAP Support HR Specialist with extensive experience of working on full lifecycle project implementations as well as supporting upgrades and integration projects. I am able to use initiative to develop effective solutions to problems and having an active and dynamic approach to work and getting things done efficiently.
I am a self-driven, highly motivated individual who believes that success is achieved through hard work and discipline. I believe I am an active game changer in the world of vast change.
ACADEMIC QUALIFICATIONS
Matric Certificate 2001
Seta Certificate of Service in the Information Technology Internship
ITIL Foundation Certificate in IT Service Management
Certificate in SAP HCM Organisational Management Introduction
Certificate in SAP HCM Personnel Administration
Certificate in SAP HCM Payroll Introduction
Certificate in SAP Basic HCM Reporting Introduction
Certificate of Accomplishment for Orgplus Enterprise Administrator Training
Attendance in SAP HR Academy for Certification 2012
KEY COMPETENCIES AND SKILLS
MS Office suite
Payroll
Time Management
Performance Management
SAP HR Certification Attendance
Southern Sotho speaker
ESS/MSS Training and Facilitation
HR & Payroll Businesses
Project Management
Young Vibe Communications
HR Recruitment Administrator – May 2017 – July 2018
Provide Administrative Support
Placing Job Adverts on internal and external systems (Email, intranet and internet bulletin)
Arranging interviews
Preparing interview packs for HR consultants
Updating and Maintaining HR records
Updating and Maintaining recruitment files
Conducting background screening checks on candidates (Qualifications, Criminal Clearance checks and credit checks)
Facilitating Assessments
Supplying Feedback to Candidates
Vodacom Pty (Ltd)
Applications Specialist- July 2016 – March 2017
Monitor weekly and monthly system performance, changes, incidents and problems on Siebel and C3D
Monitor daily system performance for Siebel for Vodacom shops and call centres
Business Continuity Management
Project and program Management
Quality assurance and continuous improvement
Ensure implementation of applicable ITIL policies
Manage day to day tasks of direct team and projects
Manage Vendor to ensure timely delivery of projects and risks and issues involved
Manage SharePoint to ensure all system documentation is available in one central repository
Vodacom Pty (Ltd)
SAP HR Specialist - August 2006 –June 2016
Giving support, advice and training to business
Helping to maximise the use of SAP within the business.
Improving production processes.
Defining potential improvements to processes and systems that can lead to enhancements.
Assisting in the project management of IT HR application projects.
Implementing Payroll solutions.
UAT and Regression testing- completion and script writing.
Advising colleagues and users on SAP HR issues.
Liaising with third part SAP technicians, stakeholders (both internally and externally).
Responsible for the investigation and resolution of problems on a day-to-day basis
PROFESSIONAL EXPERIENCE
SAP competencies:
Understanding of SAP HR data processes and reporting
Experience in Workflow Administration management of SAP HR IT application systems development and maintenance.
Knowledge of SAP modules in PA, Payroll, ESS, MSS, Performance Dialogue, OrgPlus, Org Management, LSO
Workflow Administration and Time Management troubleshooting
User training on PD, ESS,MSS, LSO, Time Management, Personnel Administration
Maintain and Manage ESS/MSS/SAP applications
Minor configuration and maintenance of SAP HR applications
Providing adhoc support to the Business
SAP/ESS/MSS Project support representative
Coordinating and transporting of all changes/enhancements done on development requested by business
Daily monitoring of general idocs from SAP EVO to SAP Legacy
Testing all applications and new projects within ESS/MSS/SAP HR
HP Service Desk queries and BMC Remedy IT service Management queries
CONTACTABLE REFERENCES
Ms. Kopano Monaisa
Former HRD Manager
Young Vibe Communications
Vanderbijlpark
Cell 081-***-****
Ms. Dudu Segooa
Former Senior SAP HR Specialist
Vodacom PTY (LTD)
Midrand
Cell 082-***-****
Mr Nico Perreira
Ms. Nokuthula Kodisang
SAP HR Manager
Vodacom PTY (LTD)
Cell 082-***-****
Former SAP HR Specialist
Vodacom PTY (LTD)
Midrand
Cell 082-***-****