Manager Operations

FRANK

SUMPTER

**************@*****.*** 734-***-**** 440 Cambrian Ridge Trail, Pelham Alabama 35124 Results-driven Management professional with 5 years of experience in warehouse shipping operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.

Multi-unit operations management

Multidisciplinary collaboration Systems

implementation Policies and procedures

implementation Workforce training Solutions

development

Summary

Incidents management Performance

reporting Cost reduction and

containment Process improvement

strategies Dedicated Staff

development

Experience

Manager Leadpoint USA - New Boston, Michigan 12/2019 - 03/2020 Managed the entire facility with 80 Employees to recycle products. Responsible for hiring, firing, payroll, training and safety compliances. On call 24/7 to run and or assist in daily production. Supervisor Hoover Treated Wood Products Inc. - Detroit, MI 09/2019 - Current Supervise 15-20 Employees to produce products . Verify specs of product and schedule pick-up and delivery. Report to the Director, total product produced. Train and certify Hi-Lo drivers,and Operators. Operations Manager Keystone Automotive Operations - Brownstown, MI 11/2014 - 09/2019 Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records. Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. Reviewed daily financial reports and reconciled accounts to keep information current and accurate. Assessed upcoming projects to forecast projected resource requirements. Manager Act Services - Ypsilanti, MI 01/2007 - 09/2014 Trained and mentored new employees to maximize team performance and achieve daily performance objectives. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. Managed day-to-day operations, including supervision and assignment delegation for a 20-member team.

Team Leader Ford Motor Co - Dearborn, MI 04/1999 - 01/2007 Reviewed production specifications to properly set up and calibrate machinery. Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension. Counted, sorted and stacked finished pieces for easy access.

Education:

Eastern Michigan University

Certifications:

Computer And Information Sciences

5-S trained.KPI trained.Lean

Manufacturing trained.

Certified equipment trainer (Crown).

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