Customer Service Representative

Omar Tuffaha

Phone: 832-***-**** E-Mail: ********@*******.***

Summary

Senior in high school, graduating June 2021. I'm a hardworking student demonstrating qualities of trustworthiness, dependability, intelligence, and responsibility.

Education

William B. Travis High School August 2017-Present

• Set to graduate Spring of 2021

• Planning to major in Nursing

• Cumulative GPA 3.2

Skills

• Work well with people, knowledgeable in technology and great problem solver

• Fluent in Arabic and English as well as conversational in Spanish

• Comfortable with Revit as well as Autodesk Inventor.

• Manage my time well working 2 jobs during high school. Experience and Research

Ace Consulting Engineers, Inc. - Assistance in Information Technology & Architectural Design June 2017-Present

• Set up network, computers, update software, and maintain hardware.

• Meet with clients and manage workers on job sites.

• Worked on basic 2D floorplan designs

• Rendered 3D images for engineers and architects

Main Chick Hot Chicken - Food Truck 2020-2021

• Customer service/relations Representative

• Was the staff shift lead and ensured all employees were following work and health protocols to deliver exceptional quality.

• Managed day to day operations in the food truck, was shift lead during a rush of over 500+ customers all while ensuring the best customer service.

• Trained co-workers on the different jobs within the truck

• Helped management fulfill inventory orders and allocate to the location regarding inventory needs.

• Head of the cleaning staff

Mariam Islamic Center

• Volunteered at youth camps, homeless shelters, food preps, and social gatherings Certifications

• American Heart Association Basic Life Support (BLS)

• Certified Nursing Assistant (CNA) AHCA/NACL

*References available upon request

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