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Office Manager Operations

Location:
Pleasanton, CA
Posted:
April 30, 2021

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Resume:

KEVIN L. FRY

**** ***** ***** ****, **********, CA 94566 • 925-***-**** • adl2on@r.postjobfree.com

Professional Summary

Experienced manager with over 25 years of experience in the moving, ground/air freight, and warehousing industries. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Demonstrated ability to complete tasks accurately despite interruptions and competing demands.

Skills

• Excellent managerial techniques for the distribution/transportation/warehousing of goods.

• Talented client relations and office manager

• Strong communicator

• Ability to work independently

• Proficient with Microsoft Word, Excel, PowerPoint, and Outlook Work History

Inbound Supervisor, 01/2020 to 11/2020

R + L Carriers – San Lorenzo, CA

• Planned and routed inbound LTL freight for 23 class A, B, and C drivers for local deliveries throughout the Bay Area.

• Supervised 8 dock workers utilizing fork lifts and pallet jacks to unload linehaul trailers and load local delivery trucks and trailers for delivery.

• Maintained all company safety and hazmat standards per DOT regulations. Manager - Household Goods Dispatch/Safety, 12/1995 to 06/2019 Nor-Cal Moving Services – Hayward, CA.

• Supervised 25 independent contracted over the road drivers in providing excellent customer service to callers requiring assistance for moving their household goods and any moving related issues. Doubled the fleet and regularly increased transportation revenue during my employment.

• Managed drivers DOT mandated requirements which included, but not limited to, licensing, inspections, physicals, log books, random drug tests, etc. Initiated safety training quality assurance programs and received 6 top Safety awards from Allied/North American Van Lines Safety department.

• Worked with operations manager, warehouse personnel, and customer service representatives to resolve customer problems, improve operations, and provide exceptional customer service. Education

Associate of Arts; General Studies, San Diego Community College; San Diego, CA. Accomplishments

• U.S. Navy Veteran, Sailor of the year onboard the 5,000 person aircraft carrier U.S.S Kitty Hawk (CV-63).

• Managed a full-service restaurant at the age of 18.

• Golf and Harley Davidson enthusiast.



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