Nadia Bleu Braafhart
Grand Rapids, MI 49508
**********@*****.***
Skills:
Customer Service Strong Communication Skills
Detail Oriented Time Management
Multi-tasking Organization
Punctuality Adaptability
Experience:
June 2018 - December 2020
Sport Clips - Salon Manager and Brand Ambassador
In addition to working full-time hours on the salon floor, as a manager, I was also responsible for all bank deposits, payroll, opening and closing out the cash drawer and keeping track of all payouts, coupons and receipts. With customer service in mind, I worked to maintain an inviting, clean, and energetic culture for customers and employees. I controlled inventory and product purchases, customer complaints, stylist education and training, all hiring and terminations, interviewing of new hires, orientation, necessary paperwork, daily schedules and vacation time requests for all employees. I showed leadership in the use of current technology and encouraged employees and clients to make use of the technology available. January 2018 - June 2018
Jude’s Barbershop - Barber
Performed precision men’s haircuts along with straight razor services and color. I also gave shoulder, face scalp massages. Educated guests on proper hair care; suggested styles and techniques customized to clients personal needs and lifestyle. May 2015 - January 2018
Great Clips - Assistant Manager
As assistant manager I worked full time hours on the salon floor while maintaining inventory, new hire paperwork, customer complaints, organizing community events, creating a clean and welcoming environment for clientele.
2
Education:
2013 – 2015 - Montcalm Community College - Cosmetology and Business Graduated with Cosmetology license
2011 – 2015 - Greenville Senior High School
GPA 3.7
Graduated with honors and an academic letter
Community and Volunteer Work
I have organized and participated in multiple community events for my salons, such as, Relay for Life in Lowell and back to school haircut giveaways. I have also collaborated with the Grand Rapids Griffins for charitable events.
References
Sport Clips General Manager - Amy Light
Great Clips Salon Manager - Molly Coooerwood
(616) 490 - 8276
Current Chase Employee - Lauren Westman
(616) 299 - 0984