Admin Customer Service

IT BUSINESS CAMPUS ****

Certificate in Office Admin

Subjects

Excel. Power point, Office, Outlook, Email jam

WORK EXPERIENCE

R_Zone ( Gaming) Supervisor Nov 2012- Feb 2020

Reggies

Duties

Responsible and involved in all aspects and disciplines of store operations Responsible for the full in -store : Cash Office Admin Banking

Cash Ups & Drops

Customer Service

Ordering

Receiving

Merchandising

Turnover

Shrinkage

Net profit

Expenses

Returns

To implement customer service producers and policies in coordination with the Human Resources Department, including incentives, disciplinary actions, overtime, ect To provide store performance feedback to Store Manager on regular basis To assess performance of the store in terms of productivity, turnover, as well as formulate and implement action plans that would help them. Very well spoken and have telephone etiquette s. STRENGTHS

Having a successful track record in mult-disciplined management skills. Proving ability to rapidly achieve organizational integration, easy assimilate job requiments and aggressively employ new methodologies.

Excellent leadership, management, oral/ written communication, interpersonal, intuitive and analysis skills Thrive in both independent and collaborative work environments Proven track record of streamlining work flow and creating a team environment to increase productivity Strong communication skills

Able to generate fresh ideas

Able to take the initiative and remain calm under pressure Comfortable working with computers and broadcast equipment REFERENCE

Toys R Us

Assistant Store Manager - Sifiso Mhlanga

Tel: (087-***-****

Cell: (079-***-****

Contact this candidate