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Customer Service

Location:
Cypress, TX
Posted:
April 30, 2021

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Resume:

Jazlyne Barcenas

Houston, TX ***** C: 660-***-**** adl2fs@r.postjobfree.com

Summary

Bilingual professional seeking an opportunity to expand knowledge in different fields. I previously have 5 years of professional experience in customer service, retail, and good communication skills, both verbal and written.

Experience

El Tapatio Authentic Mexican Restaurant 300 S Limit Ave., Sedalia, MO

June 2016 - September 2018

Hostess Welcome guests, seat guests while assigning servers to their tables, and monitor restaurant activity.

Cashier Register sales, collect payments of cash, check, or card, keep track of servers’ tips, balance the cash drawer at beginning and end of shift, maintain a safe, clean environment.

Sonic 300 W Broadway Blvd., Sedalia, MO

November 2018 - March 2019

Carhop Greet customers in a polite/friendly manner, attend customers by taking orders, ensure packaging, etc. meets all standards, serve food and beverages, make any accurate changes, collect payments, return correct change, clear trays and parking lot, maintain a clean and safe environment.

Rue21 3107 W Broadway Blvd., Sedalia, MO

February 2019 - January 2020

Sales Associate Greet customers in a friendly/polite manner, inform sales along with fragrance strips, operate cash registers by collecting payments, and return correct change/coupons. Help customers look for what they are searching for while recommending similar items, assist in dressing rooms, clean and organize store, dressing rooms, and break rooms. I would also dress up manikins, and set out clothes displays.

Lowe’s 3811 W Broadways Blvd., Sedalia, MO

February 2020 - February 2021

Store Associate Assist customers with gardening tools, load merchandise into customers’ cars, take care of plants, restock, keep isles clean.

MST Assist customers, stock merchandise, ensure that signage, pricing, and displays are accurate, keeping visuals clean and updated, and work on resets. When COVID-19 began, duties added were: maintain areas clean, safe, and updated, and enforced new store guidelines.

Skills

-Bilingual - Customer service

-Retail - Merchandise restocking

-Problem resolution - Refunds and exchanges

-Communication skills

Education

Smith-Cotton High School Sedalia, MO

State Fair Community College Sedalia, MO

References

Madalene kohl Sonic Manager

C: 417-***-****

Note: Madeline was one of 3 assistant managers at Sonic.

Kyrsten Cunningham Sacred Heart Daycare Teacher

C: 660-***-****

Note: Kyrsten was my coworker at Rue21 before becoming an assistant manager. We were both store associates together before she became an assistant manager.

Savannah Hutchinson MST Manager

C: 417-***-****

Note: Savannah was my manager at Lowe’s for the MST team.

Naudeisha Leflore Aviation Machinist Mate, USN

C: 314-***-****

Note: Naudeisha was my coworker at El Tapatio. She was a busser and I directed her to tables that needed assistance before the waiters came around.



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