IT Help desk
Resume:
Alexander M. Wegener
**** ********* ****, ******, ** 27565
Cell: 919-***-**** – E-mail: *********@**********.***
Profile
IT Specialist well-versed in a variety of fields, including network administration and system security.
Core Qualifications
Strong analytical skills
Proficiency in TCP/IP protocols
Programming and design skills
Document management
Microsoft MTA Networking Fundamentals certification
Microsoft MTA Security Fundamentals certification
Testing
Excellent problem solving skills
Technical Skills
Skills
Experience
Windows (XP through 10), Unix, Linux, etc…
High
Python, Java, C++, etc…
Moderate
Active Directory, Mainframes, etc…
High
MS Office, MS Excel, etc…
High
Work Experience
Help Desk Analyst: January 2015 – Present
HCL America – Cary, NC
Provided technical support for large number of individuals for multiple large corporations, including Anthem, FedEx, and Caterpillar.
Orderly: September 2014 – January 2015
Granville Medical Center – Oxford, NC
Aided in organization and preparation of surgical materials, additionally created spreadsheets to help log and track surgeries done.
Dishwasher: February 2013 – January 2015
Granville Medical Center – Oxford, NC
Cleaned hospital kitchen, exceeding standards given to keep patients healthy.
IT Volunteer: November 2013 – January 2015
Granville Medical Center – Oxford, NC
Volunteered at local hospital, assisting in setting up new computers for replacing outdated Windows XP computers.
Volunteer: June 2010 – August 2010
Granville County Library System – Oxford, NC
Sorted non-fiction books, later checked large numbers of books for updated versions.
Education
High School Diploma, 2011
Kerr-Vance Academy – Henderson, NC
North Carolina State University – Raleigh, NC
Vance-Granville Community College – Henderson, NC
References available upon request
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