Service Representative Arabic

DJAMAL DAHMAN

*************@*****.***

002***********

POSITION DESIRED: test desk and customer service or any other vacant position within the organization suitable for my experiences.

CAREER OBJECTIVES:

Trustworthy, young, energetic, and a person with determination to succeeding in the career field, having inspirational & fashion in work. Fast learner and can adapt well in the change of new workplace.

SKILLS:

•Good communication skills excellent in Arabic, French and good in English Language.

•Valid Light Driving Algeria license

•good Computer knowledgeable.

WORK HISTORY:

QATAR

OOREDOO QATAR

CUSTOMER SERVICE REPRESENTATIVE (February 2016 – october2019).

•Resolve customer complaints via phone, email, mail, or social media.

•Use telephones to reach out to customers and verify account information.

•Greet customers warmly and ascertain problem or reason for calling.

•Cancel or upgrade accounts.

•Advise on company information.

• Expérience en réparation de fibres optiques

• Expérience en réparation dsl

AL MANA FASHION GROUP

SALES ASSOCIATE (January 2014 – January 2016 Dut February 2016

•Greet customers and ask them in a good manner if what each customer wants or needs.

•Maintain clean and orderly checkout areas.

•Can identify prices of goods, services and also put tag prices on each items.

•Deal with the customers who wants to put names and drawings in their shirts and jersey. Also know how to prints names and drawings in the shirts.

•Establish customers' needs and explain and demonstrate products to them, which may involve providing technical descriptions of products and how they may be used Good communication skills.

•Provide good customer service.

EDUCATIONAL ATTAINMENT

•Higher Secondary School passed in 2006

•good Computer Knowledge

PROFESSIONAL QUALIFICATION

•Diploma of Supervisor of Hygiene, Security & environment from Algeria.

•Safety Training Program of Qualified Technician (HSE) from Algeria.

•Security & Safety Inspector Course from Algeria.

Valid Light Driving License

PERSONAL INFORMANTION

Place of Birth : Algeria

Date of Birth : February 08, 1985

Age : 35 years old

Gender : Male

Nationality : Algerian

I hereby certify that the above foregoing information is true and correct to the best of my knowledge, belief and abilities.

DJAMEL DAHMAN

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