Sales Representative Executive
Resume:
DeNeshia Peters
**** ******** ******, ******* **, 66205
************.**@*****.***
EXECUTIVE SUMMARY
● Highly organized, pragmatic worker with an extreme level of quality
● Unique approach to work, which allows for more creativity and a higher level of achievement
● Strong project management skills; producing programming with measurable outcomes
● Genuine passion for human services, providing the drive for effectiveness and efficiency
● Successful community based leader with a vision of the future and the practical knowledge and expertise to reach for the impossible EDUCATION
● BS in Human Resource Management, Geneva College, Beaver Falls, PA KEY SKILLS AND ACCOMPLISHMENTS
Leadership
● Over fourteen years progressive management experience directing all aspects of an urban residential treatment facility. Strong in communications.
● Exceptional background in managing a complex, clinical and unique human services operation with two facilities.
● Advise the Corporate Board of Directors on all executive matters, overseeing and interpreting corporate policies and procedures.
● Select, train, mentor and develop a team of staff members to meet the challenges of providing developmental services to both girls and boys with abused and neglected backgrounds.
● Direct fundraising activities- liaison with community organizations such as Rotary and faith based organizations to meet growing budget requirements despite decreases in governmental funding.
● Raise public awareness of the program by developing profitable community relations through one-on-one contacts and community presentations. Human Resources Management
● Highly skilled in recruiting, managing, developing and motivating staff members to perform at their highest level of achievement.
● Created an in-house development program for improving staff training and professionalism that included: weekly staff meetings, specialized training courses, encouragement of continued academic development.
● Manage a very successful employee recognition program utilizing various techniques to encourage staff members to strive for excellence. Maintained a retention rate of 95% in a field that is notorious for high turnover. Communications
● Highly skilled communicator in both written and oral presentation formats.
● Member of the Centurions, a public service leadership group, responsible for promoting community service opportunities to interested organizations.
● Member of The Chairman’s Club, responsible for representing the Kansas City Chamber of Commerce at public events.
● Present information about corporate services to community organizations and leaders on an ongoing basis to continue raising public awareness and support. Crisis Management
● Exceptional background in managing the hour-to-hour crisis that occur in a residential care setting.
● Highly successful in defusing situations before they escalate into severe problems.
● Skilled mediator who can help filter through emotional issues in determining the real facts of the matter, so important in resolving conflict.
● Implement preventative processes to ensure that all reporting methods follow strict guidelines to minimize misunderstandings and enhance the corporation’s reputation for quality care.
● Conduct critical family therapy sessions seeking to promote the parents capacity to monitor and appropriately discipline the youth. Human Services
● Manage a comprehensive residential therapeutic program that successfully prepares youth for independence. As well as all clinical aspects of the program.
● Coordinate services with other social agencies including referring agencies, Division of Family Services, Department of Mental Health, and the Courts.
● Meet all state level requirements as a Licensed Residential Treatment Facility.
● Conduct initial assessments to identify strengths and weaknesses of the youth or family as well as recommending program terminations.
● Implement therapeutic interventions within or between systems in the youth’s natural ecology.
Work Experience
The Bridge Home for Children, Inc.Kansas City, Missouri 2003-Present
Program Director - Leading a highly successful residential treatment facility. Managing all operational details of the facility.
2017-2018 (Part-time)
Western & Southern Life Overland Park, Kansas
Sales Representative - Marketed Life and Health insurance; involved meeting with individuals, families, and businesses regarding insurance and supplemental insurance products.
SOFTWARE
● SalesForce, Microsoft Word, Outlook, and PowerPoint PROFESSIONAL LICENSES
● Real Estate
● Life Health & Accident
(References Available Upon Request)
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