Cynthia Schultz 832-***-**** adl1tp@r.postjobfree.com

Professional Experience

Sr. Technical Writer and eLearning Developer, Content and Digital Asset Management, Global Clients

December 2001 to present

Sr. technical writer

Content and Asset management

eLearning development and implementation

Technical Writing and Training Consultant. Schlumberger, Houston Texas

June 2009 – December 2014

Technical writing team lead for global implementation of proprietary field management system integration with Oracle.

Managed complete lifecycle of technical and training documentation in coordination with global ERP rolling releases including multiple language translations.

Developed Oracle Demantra demand planning training site and materials.

Scripted, recorded and published North America Vice President safety presentation series.

Developed Global Business Process Improvement training deployed regionally worldwide.

LMS Implementation. Neighborhood Centers Inc. Houston, Texas

January – June 2009

Implemented agency's first Learning Management System.

Sourced software, identified needs and requirements with stakeholders.

Designed and launched training program to 800+ staff in under 6 months.

Designed and implemented workflow for content life cycle.

SAP Consultant Anadarko Petroleum Houston, Texas

September 2006 – December 2008

Facilitated training delivery impacting 7500 session seats delivered worldwide to all Anadarko staff.

Built consolidated technical documentation library on SharePoint, where there was none before.

Developed processes for content lifecycle, where there was none before.

CBT Designer, EPIC Consultant. Harris County Hospital District Houston, Texas

January – August 2006

Designed, developed and deployed computer based training and Instructor Led Training for the district.

Improved staff and physician coding and eligibility of clinical notes.

International New Business Consultant. Anadarko Petroleum Houston, Texas

June 2004 - December 2005

Managed training and technical documentation delivery to global management team. Introduced new international capture process improvement designed to reduce waste and accidents to management and staff.

Director. Chorus [Previously MDServe] Sugarland, Texas

August 2001 – May 2004

Director Client Education and Technical Writing

Improved customer service portal.

Reduced implementation training timeframes.

Reduced client retraining costs.

Built initial technical documentation library.

Wrote and distributed software release notes.

Collaborated on RFIs with sales and operations.

Technology & Skills

Wordpress & plugins

SharePoint

Apple and Windows OS

Software Documentation

Technical Writing

Content Management & Strategy

eLearning Design & Development

LMS Administration

CMS Management

Articulate 360

Adobe:

oCaptivate

oIllustrator

oAcrobat Pro

oPhotoshop

MS office Suite

Multiple web meeting applications

Education

University of Houston, Houston Texas BS Psychology May 2000

Linkedin: linkedin.com/in/cindischultzcontentconsulting

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