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Office Assistant Customer Care

Location:
Ibadan, Oyo, Nigeria
Posted:
April 29, 2021

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Resume:

YETUNDE OLAJUMOKE BABALOLA

Phone Nos.: +*** 805*******

+234 903-***-**** Email: adl1kc@r.postjobfree.com

Home Address: No.2, Abiola Akintoye Crescent, Off Owogbola, Egbeleke Street,

Bodija-Ashi Extension, Ibadan

SUMMARY

I have apt and professional skills in communication and language use which I have harnessed on different jobs, especially in efforts at acquiring and imparting knowledge. I am able to work well as an individual with little or no supervision and as a team member, I am firm and supportive in the achievement of team success. I love to accomplish whatever I start.

PROFESSIONAL GOALS

I am competent and driven by the need to put my potentials and skills to the best use for the growth of every organization I work with. I strive to do this and other developmental activities with excellence, as I continue to acquire more skills for personal development and professional growth and especially for the overall success of every organization, with whom I serve.

PERSONAL

Gender: Female

Marital Status: Married

Date of Birth: February 7, 1989

State of Origin: Oyo

Home Town: Ogbomoso

Local Government Area: Ogbomoso North

Nationality: Nigerian

EDUCATION

2018- In view University of Ibadan, Ibadan, Nigeria

PhD Communication and Language Arts

Thesis: A Study of the Use of Mobile Phones as Health Communication Tools for the Reduction of Maternal Mortality under Ondo State’s Defunct Abiye “Safe Motherhood” Programme

2013-2015 University of Ibadan, Ibadan, Nigeria

M.A Communication and Language Arts

Thesis: Influence of Patient-Physician Communication on Patients’ Outcomes in Selected Hospitals in Ibadan Metropolis

2006-2010 Obafemi Awolowo University, Ile-Ife, Nigeria

B.A English Language

Long Essay: A Study of “Playground English” among Pupils of Select Primary Schools in Osun State, Nigeria

WORK EXPERIENCE

2020–Till date Grace’s Frames and Interiors

Position: Lead Creative Director

Responsibilities:

Create visual concepts and graphical illustrations to convey messages impressively

Determine size, arrangement and font details of graphical illustrations

Review designs to check and correct errors before publication and framing

Liaise with clients to understand their project themes, determine their budgets and manage their proposals

Brief and advice clients with regards to design style, format and production

Liaise with printers and framers to ensure quality production, ascertain that clients’ specifications are achieved and that deadlines are met

Perform marketing and sales functions

2013-2020 New Frontiers Television, Ibadan, Nigeria

Position: Television Presenter and Programme Producer

Responsibilities:

Conduct research on national and global topics

Develop and plan programmes of national and global relevance

Develop corresponding scripts for programmes

Conduct interviews on relevant subjects and report on events and issues

Edit and cast news

Educate, inform and entertain the viewers

Provide links between programmes

Liaise with the production crew to assess or review the broadcast

2013 Chapel of Faith, Federal University of Technology, Akure, Nigeria

Position: Administrative Secretary

Responsibilities:

Took messages for and from the Chaplain

Handled official correspondences and managed appointments

Typed, prepared and collated filed worship programmes and reports

Organised meetings by producing agendas for and taking minutes

Prioritised workloads

Liaised with relevant organisations and clients

Supervised junior staff

2012 Lasting Glory Group of Schools, Erunmu, Ibadan, Nigeria

Position: English Language Teacher and School Librarian

Responsibilities:

Designed, wrote and utilized lesson plans in accordance with the school’s curriculum.

Ensured lesson plans were modified in accordance to students’ needs and learning styles.

Provided co-teaching, mentoring, coaching and support for students.

Provided students with appropriate educational activities to help them fulfill their potential.

Implemented apt instructional and learning strategies, activities, materials and equipment to ensure students learn and comprehend quickly.

Developed and maintained professional relationship with colleagues, students and parents.

Organised and kept record of the books in the school library

2011-2012 7am News Extra, Abuja, Nigeria

Position: Newspaper Columnist/Office Assistant

Responsibilities:

Researched and wrote stories on societal issues.

Organised and provided assistance at conferences

2011 Publications Department, Nigerian Baptist Convention, Baptist

Building, Ibadan, Nigeria

Position: Assistant Copyeditor/Proofreader

Responsibilities:

Read manuscripts to correct spellings, grammatical errors and ensure flow of thoughts.

Proofread to ascertain correctness of contents and recomposed sentence structures for cohesion.

Kept contact with authors to resolve issues such as style and text inconsistencies.

Ensured that illustrations were correctly captioned and referred to in the manuscript.

Checked to ascertain that authors supplied the required materials and manuscripts.

2011 Obafemi Awolowo University Conference Centre, Ile-Ife,

Nigeria

Position: Accounts Office Assistant

Responsibilities:

Processed bills for payment

Maintained files and electronic records

Updated and maintained accounts records

Resolve accounting problems and irregularities as appropriate

TRAININGS

2016 Staff Capacity Building Training

2016 Quality Service Delivery in a Faith Based Organisation

SOFTWARE PROFICIENCY

Microsoft Office: Microsoft Word, Excel, PowerPoint

COMMUNITY SERVICES

Community Service CDS, Wuse Zone 2, Abuja, Nigeria (2011)

Volunteer member of environmental cleaning and maintenance.

Renovation of NYSC Zonal Office at Wuse, Zone 3, Abuja, Nigeria

Hult Prize Regional Competition (2016)

Volunteered as member of local organising committee

Served as programme anchor as the final stage of the competition

INTEREST

Reading

Copyediting/Proofreading

Cooking

Travelling

LANGUAGE PROFICIENCY

English and Yoruba Languag

NAMES AND ADDRESSES OF REFEREES

Professor Oyeyinka Olusola Oyewo,

Department of Communication and Language Arts,

Faculty of Arts,

University of Ibadan,

Ibadan,

Nigeria.

+234**********

adl1kc@r.postjobfree.com

Professor Clement Olusegun Olaniran Kolawole,

Department of Arts and Social Sciences,

Faculty of Education,

University of Ibadan,

Ibadan,

Nigeria.

+234 803-***-****

adl1kc@r.postjobfree.com

Dr Ngozi Joy Onyechi,

Department of Communication and Language Arts,

Faculty of Arts,

University of Ibadan,

Ibadan,

Nigeria.

+234**********

adl1kc@r.postjobfree.com



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